RemoteVA PH is looking for an Administrative Assistant (E-Commerce & Data Support) to join our team. This role focuses on spreadsheet and data management, e-commerce product coordination across platforms like Shopify and TikTok Shop, and providing responsive administrative support.
What You'll Do
- Use spreadsheets to compare open orders between the internal ERP system and external marketplaces.
- Maintain and update sheets tracking new product releases, pricing, and inventory details.
- Compare pricing in spreadsheets to determine sale prices and identify discrepancies.
- Perform extensive data entry, clean-up, and verification tasks.
- Add new product listings to Shopify with correct titles, descriptions, pricing, and attributes.
- Upload product listings to partner marketplaces using spreadsheets or channel-specific templates.
- Complete various product updates in Shopify, including pricing, images, tags, categories, and metadata.
- Sync products from Shopify to TikTok Shop and troubleshoot any sync issues.
- Check and cross-verify orders across different marketplaces to ensure accuracy.
- Update customer order addresses in Shopify when corrections are required.
- Monitor product and order syncing across e-commerce platforms and identify inconsistencies.
- Respond promptly to internal team chats during work hours as new tasks arise.
- Follow SOPs carefully and flag issues proactively when needed.
- Assist with additional administrative and data-related tasks as assigned.
What We're Looking For
- Strong proficiency in Microsoft Office, particularly Excel.
- Must know essential Excel functions such as VLOOKUP, FILTER, IF, CONCAT, and basic formulas.
- Comfortable working heavily in spreadsheets and handling large amounts of data daily.
- Strong pattern recognition and analytical thinking.
- Proactive, detail-oriented, and able to follow instructions precisely.
- Reliable and responsive during work hours for ongoing communication and task updates.
- Strong English communication skills (written and verbal).
Nice to Have
- Shopify experience is a major plus.
- Experience with marketplace platforms (e.g., TikTok Shop, Amazon, Walmart, eBay) is an advantage.
Technical Stack
- Microsoft Excel
- Shopify
- TikTok Shop
- ERP System
Benefits & Compensation
- Purely work-from-home
- Night Shift (EST)
- Weekly pay
Work Mode
This is a global, fully remote position.
RemoteVA PH provides equal employment opportunities.
