Hunt St is looking for an Admin Coordinator / Customer Service professional to provide operational and systems support to our Australian management team. This role is for someone who thrives in a structured, fast-paced environment and excels at organizing multiple moving parts.

What You'll Do

Maintain and generate accurate reports in Simpro, ensuring data integrity across all contracts.
Organize and manage documents in SharePoint for accessibility and version control.
Assist with Xero data entry and create Excel reports for tracking jobs, clients, and performance metrics.
Coordinate staff rosters and coverage, ensuring updates and attendance records are accurate.
Support onboarding and offboarding processes, including documentation and record setup.
Follow up with suppliers on orders and deliveries of chemicals, materials, and equipment.
Maintain procurement records and monitor stock or order logs to ensure consistency.
Manage the customer satisfaction portal, track survey responses, and prepare summary reports.
Communicate regularly with managers and clients to provide updates and address feedback.
Prepare and format operational and compliance documents.
Schedule meetings, assist with quotes, and maintain task trackers.
Ensure all records and reports are accurate, organized, and compliant with internal timelines and SLAs.

What We're Looking For

At least 3 years of experience in administrative, operations, or coordination roles—ideally supporting field or service-based teams.
Strong working knowledge of Excel, including formulas, pivot tables, and creating reporting templates.
Excellent attention to detail and ability to maintain data accuracy across multiple platforms.
Clear and confident communication skills in written and spoken English.
Highly organized, with the ability to prioritize tasks and follow through on commitments.
Comfortable working independently while providing consistent updates to managers.
Flexible and responsive, able to adapt to changing schedules or priorities as contracts grow.