Hunt St is looking for an Admin Coordinator / Customer Service professional to provide operational and systems support to our Australian management team. This role is for someone who thrives in a structured, fast-paced environment and excels at organizing multiple moving parts.
What You'll Do
- Maintain and generate accurate reports in Simpro, ensuring data integrity across all contracts.
- Organize and manage documents in SharePoint for accessibility and version control.
- Assist with Xero data entry and create Excel reports for tracking jobs, clients, and performance metrics.
- Coordinate staff rosters and coverage, ensuring updates and attendance records are accurate.
- Support onboarding and offboarding processes, including documentation and record setup.
- Follow up with suppliers on orders and deliveries of chemicals, materials, and equipment.
- Maintain procurement records and monitor stock or order logs to ensure consistency.
- Manage the customer satisfaction portal, track survey responses, and prepare summary reports.
- Communicate regularly with managers and clients to provide updates and address feedback.
- Prepare and format operational and compliance documents.
- Schedule meetings, assist with quotes, and maintain task trackers.
- Ensure all records and reports are accurate, organized, and compliant with internal timelines and SLAs.
What We're Looking For
- At least 3 years of experience in administrative, operations, or coordination roles—ideally supporting field or service-based teams.
- Strong working knowledge of Excel, including formulas, pivot tables, and creating reporting templates.
- Excellent attention to detail and ability to maintain data accuracy across multiple platforms.
- Clear and confident communication skills in written and spoken English.
- Highly organized, with the ability to prioritize tasks and follow through on commitments.
- Comfortable working independently while providing consistent updates to managers.
- Flexible and responsive, able to adapt to changing schedules or priorities as contracts grow.
Nice to Have
- Experience with Simpro, SharePoint, and Xero is an advantage.
Technical Stack
- Simpro
- SharePoint
- Xero
- Excel
Team & Environment
You will support the Australian management team.
Benefits & Compensation
- Compensation: $1,500 AUD monthly.
Work Mode
This is a local-country position based in the Philippines.
Hunt St is an equal opportunity employer.
