About the Role
This role is responsible for administering leave of absence cases with a focus on ADA compliance, evaluating employee needs, coordinating with healthcare providers, and ensuring consistent application of company policies and legal standards.
Responsibilities
- Review and process employee leave applications
- Assess eligibility under ADA guidelines
- Collaborate with medical professionals to verify documentation
- Maintain accurate case records
- Communicate leave status updates to employees and managers
- Ensure adherence to federal and state regulations
- Support accommodation requests related to medical conditions
- Track leave timelines and milestones
- Coordinate with benefits and payroll teams
- Identify potential policy gaps in leave management
- Escalate complex cases following internal protocols
- Provide clear explanations of leave rights and responsibilities
- Monitor return-to-work processes
- Maintain confidentiality of sensitive health information
- Respond to inquiries from HR partners and supervisors
- Conduct case file audits for compliance
- Stay current with changes in employment law
- Support training initiatives for HR staff
- Use case management systems to document decisions
- Work with third-party administrators when applicable
- Ensure consistent application of leave policies
- Assist in developing process improvements
- Manage high volumes of cases efficiently
- Follow up on incomplete or missing documentation
- Support employees through challenging personal circumstances
Nice to Have
- Certification in HR management or disability administration
- Experience in a healthcare or highly regulated industry
- Advanced knowledge of workers' compensation systems
- Familiarity with EEOC guidelines
- Experience supporting remote teams
- Background in employee wellness programs
- Prior work with unionized environments
Compensation
Competitive pay based on experience
Work Arrangement
Hybrid work environment
Team
Part of a dedicated human resources support team
Work Environment
This position operates in a professional office setting with a mix of independent work and team collaboration. Regular use of computers and telephones is required. Some deadlines may require extended focus during peak periods.
Physical Demands
The role primarily involves sitting for extended periods, working at a computer, and occasional lifting of up to 10 pounds. Regular communication via phone and email is expected.
Not available
