Novartis Pharmaceuticals Corporation is hiring an AD, Access & Reimbursement, CV - San Jose, CA - Remote

Novartis Pharmaceuticals Corporation is hiring an Associate Director, Access & Reimbursement, Cardiovascular for the San Jose, CA region. This is a remote, field-based role covering Fresno, Salinas, Stockton, Tracy, Clovis, San Mateo, Palo Alto, and San Jose. You will act as the patient access lead, providing education and managing the pull-through of access strategy for complex healthcare accounts.

What You'll Do

• Interact with large, complex accounts to support patient access, providing face-to-face education to providers and staff.
• Address customer questions on policies related to product ordering, payment, inventory, and returns.
• Work with key members of therapeutic area offices to support patient access to products.
• Analyze reimbursement issues, understand third-party payer specifics, and identify trends at local, regional, and national levels.
• Support pull-through on local coverage decisions and proactively communicate policy changes.
• Inform customers on Novartis-sponsored patient support programs.
• Maintain expertise in the regional and local access landscape, acting as a reimbursement expert.
• Interface with the Patient Support Center and Access & Reimbursement Managers on patient case management.
• Collaborate with cross-functional associates to share insights on customer needs and barriers.
• Identify and report adverse events via established Novartis systems.
• Assess the access situation within your assigned geography, develop a Plan of Action, and communicate it.
• Educate HCPs on acquisition pathways, buy-and-bill processes, workflows, and facility pull-through.
• Educate stakeholders on logistics related to ordering, payment, inventory, and product returns.
• Engage with non-prescribers such as pharmacy staff, system leadership, and financial counselors.

What We're Looking For

• Bachelor’s Degree required.
• 5+ years of experience in the pharmaceuticals/biotech industry focused on Patient Services, Market Access, Sales, and/or account management.
• 2+ years in a Patient Services practice support role for a specialty product(s).
• Experience working with highly complex practices/health systems to establish access and acquisition pathways.
• Strategic account management experience using a proactive approach to anticipate access hurdles.
• Deep expertise integrating manufacturer-sponsored patient support programs.
• Experience with specialty products acquired through Specialty Pharmacy networks.
• Knowledge of reimbursement pathways including specialty pharmacy, buy-and-bill, and retail.
• Strong understanding of Commercial payers, Medicare plans, and state Medicaid in the geographic region.
• Must live within the assigned territory or within 60 miles from the territory border.
• Ability to travel and cover the geography, with at least 50% travel required.
• Driving is an essential function; must have a fully valid and unrestricted driver’s license.

Nice to Have

• Business and/or biological science education.
• Advanced degree.
• Experience leading and delivering presentations to C-level account executives.
• Strong ability to work cross-functionally with Field Sales, Marketing, Market Access, etc.
• Expertise in therapeutic area practice dynamics and common reimbursement/product program support needs.
• Strong capabilities in customer focus, collaboration, business acumen, communication, and presentation skills.

Team & Environment

You will partner closely with other NPC field associates, including Customer Engagement (Sales) and Market Access, and coordinate cross-functionally within NPC (e.g., with the Patient Support Center, Marketing, and Trade).

Benefits & Compensation

• Performance-based cash incentive.
• Eligibility for annual equity awards.
• Comprehensive benefits package including health, life and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, and holidays.
• Compensation range: $160,300 - $297,700 per year + equity awards.

Work Mode

This is a hybrid role. The position is remote and field-based covering the territory of Fresno, Salinas, Stockton, Tracy, Clovis, San Mateo, Palo Alto, and San Jose, CA.

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.