USA - Denver, CO - Remote Remote (Global) $58,916.00 - $65,800.00

Ping Identity is hiring an Accounts Receivable Specialist

About the Role

The individual in this role will support the accuracy and efficiency of accounts receivable functions, ensuring timely collections and clear communication with internal and external stakeholders.

Responsibilities

  • Process customer invoices accurately and in a timely manner
  • Monitor incoming payments and apply them to correct accounts
  • Reconcile discrepancies between payments and invoiced amounts
  • Respond to customer inquiries regarding billing and account status
  • Collaborate with sales and customer support teams on account issues
  • Maintain up-to-date accounts receivable records
  • Generate reports on outstanding receivables and collection trends
  • Identify and escalate delinquent accounts according to policy
  • Assist in month-end and quarter-end closing activities
  • Follow up on overdue invoices with designated follow-up procedures
  • Ensure compliance with internal accounting controls
  • Support audits by providing necessary documentation
  • Improve billing processes to reduce errors and delays
  • Track credit memos and adjustments in the financial system
  • Verify contract terms before invoice generation
  • Assist in resolving disputes related to payments or services
  • Maintain confidentiality of financial data
  • Coordinate with international teams on cross-border transactions
  • Use accounting software to manage and update customer accounts
  • Propose solutions for reducing days sales outstanding
  • Assist in onboarding new clients into the billing system
  • Monitor cash application accuracy from payment processors
  • Prepare aging reports for management review
  • Support process automation initiatives within accounts receivable
  • Stay current with changes in financial regulations affecting billing

Compensation

Competitive salary and benefits package offered

Work Arrangement

Hybrid work model with partial remote flexibility

Team

Part of the global finance team supporting organizational operations

Why This Role Matters

This position plays a key role in maintaining healthy cash flow and accurate financial reporting. The specialist ensures customers are billed correctly and payments are processed efficiently, directly impacting company stability and customer satisfaction.

What We Value

We value precision, accountability, and proactive communication. Candidates who take initiative in identifying inefficiencies and improving financial processes are highly regarded in this role.

This position does not include visa sponsorship

About company
Ping Identity
Ping Identity provides an intelligent, cloud identity platform that lets people shop, work, bank, and interact wherever and however they want, securely and without friction. They serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.
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Job Details
Department Accounts Receivable
Category other
Posted 4 days ago