RemoteVA PH is seeking an Accounts Receivable and Collections specialist to take full ownership of our billing, invoicing, collections, and associated administrative processes. You will be the primary point of contact for all AR matters, streamlining and improving our receivables process for greater reliability and service.
What You'll Do
- Issue invoices in accordance with job milestones (deposit, mid-point, completion, touch-ups) as defined by customer category.
- Ensure signed proposals are received before issuing deposit invoices.
- Coordinate with site managers and the estimates team to trigger accurate invoicing.
- Manage bank billing for commercial properties, including AIAs and draw schedules.
- Monitor AR ageing and maintain an up-to-date AR dashboard per KPIs.
- Track overdue payments, flag risks, and escalate critical items (e.g., >90 days).
- Ensure the company maintains a minimum account float of $100,000 at all times.
- Deposit and allocate cheques/payments as received.
- Establish and manage a proactive collections system aligned with customer categorization.
- Draft legal reminder letters and follow up professionally on unpaid balances.
- Liaise with legal advisors when necessary.
- Respond promptly and professionally to customer billing queries via email and phone.
- Maintain a strong service ethos with the goal of “Service Above Expectations.”
- Support relationship management through accurate, timely, and courteous communication.
- Ensure full documentation is maintained and accessible for every account.
- Coordinate and archive billing documents and customer communications.
What We're Looking For
- Proven Accounts Receivable and collections experience.
- Experience with accounting tools like QuickBooks, SAP, or Xero.
Technical Stack
- QuickBooks
- SAP
- Xero
Benefits & Compensation
- Purely work-from-home setup.
- Night Shift (Eastern Standard Time).
- Weekly pay schedule.
Work Mode
This is a fully remote, global position.
RemoteVA PH is an equal opportunity employer.
