The Accounting Coordinator will play a key role in supporting Trupanion's Finance team by ensuring excellent customer service for policyholders and internal employees. This position is central to maintaining financial accuracy, improving processes, and supporting monthly close and reporting activities within a growing public company.
What You'll Do
- Serve as primary liaison between Finance and member-facing departments
- Improve customer experience by executing and maintaining internal service levels
- Process claim checks
- Handle stop-pay/reissue requests
- Process manual refund requests
- Manage state unclaimed property filings
- Respond to fraud prevention and research requests
- Address inquiries from others in the organization relating to claims and billing
- Comply with internal controls for job duties according to SOX narratives
- Learn basic accounting principles
- Assist the team in monthly accounting close process
- Support Finance team in meeting internal and external reporting deadlines by preparing deliverables for reporting team, FP&A, and external tax and audit professionals as requested
- Drive operational improvements in accounting operations functions
- Communicate effectively within finance team and across the organization on matters related to the role and responsibilities
- Support other ad hoc duties, projects, and tasks as assigned
What We're Looking For
- BS/BA degree in Accounting, Finance, or Business
- 1-2 years of relevant experience
- Proficiency in Microsoft Excel
Nice to Have
- Public company experience
- Experience with Microsoft Dynamics
Technical Stack
- Microsoft Excel
- Microsoft Dynamics
Team & Environment
- Focus on internal and external customer service
- Opportunities for continuous learning
- Fast-paced, dynamic environment
- Emphasis on process and control improvement
- Collaborative cross-functional communication
Benefits & Compensation
- Monthly bonuses
- Restricted Stock Units granted to all new team members, vesting over 4 years
- Casual, pet-friendly office
Compensation: $27 per hour, full-time, with eligibility for monthly bonuses and Restricted Stock Units vesting over 4 years.
Work Mode
Hybrid role with work from office required at least 3 days a week in Seattle.
Trupanion is an equal opportunity employer committed to diversity and inclusion in the workplace.