Thomson Reuters is hiring an Account Specialist Manager, Audit to lead a team responsible for driving renewals and commercial execution across a portfolio of customers. This role combines leadership, operational excellence, and strategic oversight to ensure retention, accurate forecasting, and incremental growth.
What You'll Do
- Manage and develop a team of Account Specialists, providing coaching, performance feedback, and career development.
- Oversee end-to-end renewal processes, ensuring timely execution of quotes, contracts, and forecasting.
- Drive incremental revenue through low-complexity upsell and cross-sell opportunities; support pricing and negotiation strategies.
- Align with CSMs, Sales, Finance, and Legal to ensure renewal timing and commercial terms support customer value realization.
- Maintain visibility into renewal performance, pipeline health, and commercial metrics; ensure CRM accuracy and reporting integrity.
- Identify and implement scalable processes, tools, and best practices to enhance efficiency and customer experience.
What We're Looking For
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
- 5+ years in account management, renewals, or commercial operations, with at least 2 years in a leadership role.
- Experience in SaaS or recurring revenue environments.
- Proficiency in CRM and quoting tools (e.g., Salesforce, CPQ platforms).
- Advanced English proficiency both written and oral. Candidates will be tested before setting up an interview.
Technical Stack
- Salesforce
- CPQ platforms
Team & Environment
You will lead a team of Account Specialists.
Benefits & Compensation
- Target total cash compensation range for this role is $146,300 USD - $271,700 USD.
- Flex My Way workplace policies for work-life balance, including work from anywhere for up to 8 weeks per year.
- Grow My Way programming and skills-first approach for career development.
- Flexible vacation, two company-wide Mental Health Days off, access to the Headspace app.
- Retirement savings, tuition reimbursement, employee incentive programs.
- Two paid volunteer days off annually, pro-bono consulting, and ESG initiatives.
- Market competitive health, dental, vision, disability, and life insurance.
- Competitive 401k plan with company match.
- Parental leave, sabbatical leave.
- Fitness reimbursement, Employee Assistance Program, Employee Stock Purchase Plan.
Work Mode
This role is hybrid and based in the United States.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs.
