Responsibilities
- Act as a trusted partner by meeting clients face-to-face, building consultative relationships, and creating opportunities for mutual success.
- Manage and grow a high-volume portfolio of approximately 120 estate agency branches, with 85-90% account management and 5-10% new business, using a strategic, field-based approach to maximize opportunities in the region.
- Handle challenging situations with confidence and empathy, balancing firmness with fairness to achieve positive outcomes for both clients and the company.
- Use performance data and market trends to guide decisions, identify growth opportunities, and demonstrate the value of products in a way that suits each client.
- Create account plans, deliver engaging presentations, and conduct performance reviews to help clients achieve their goals.
- Resolve queries quickly and effectively, prioritizing fairness, trust, and transparency.
- Collaborate with internal teams to ensure smooth account management, accurate billing, and clear reporting.
- Identify opportunities for bespoke campaigns and new tools to support all clients, and share ideas that advance the industry.
- Represent the company with curiosity, collaboration, and a commitment to continuous improvement, fostering an inclusive environment.
Benefits
- £15,000 OTE (uncapped)
- Company car
Compensation
£15,000 OTE (uncapped) plus company car
Work Arrangement
Hybrid — South Wales, CF (Cardiff and surrounding areas), SA (Swansea and surrounding areas)
