About the Role
This role involves managing a portfolio of partners in the Portland region, ensuring their success on the platform by analyzing performance, offering strategic recommendations, and serving as a primary point of contact. The ideal candidate will combine analytical rigor with relationship-building skills to drive growth and retention.
Responsibilities
- Monitor and improve account performance for assigned partners
- Build strong relationships with key stakeholders
- Identify opportunities to increase partner revenue
- Provide strategic guidance based on performance data
- Respond to partner inquiries in a timely manner
- Collaborate with internal teams to resolve issues
- Track and report on key performance metrics
- Support onboarding of new partners when needed
- Conduct regular performance reviews with partners
- Advocate for partner needs within the organization
- Stay updated on industry trends and market changes
- Assist partners in optimizing their platform presence
- Drive adoption of new tools and features
- Ensure compliance with platform policies
- Coordinate with marketing for promotional campaigns
- Deliver insights from partner feedback to product teams
- Manage account documentation and updates
- Maintain accurate records in the CRM system
- Escalate critical issues following established protocols
- Support quarterly business reviews
- Promote best practices in account management
- Facilitate training sessions for partners
- Monitor partner pricing and availability accuracy
- Encourage long-term partner retention
- Contribute to process improvement initiatives
Nice to Have
- Experience in the travel or hospitality sector
- Background in e-commerce platforms
- Familiarity with Booking.com systems
- Fluency in additional languages
- Experience with large-scale partner networks
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility
Team
Part of a global team focused on partner success
What We Offer
- Opportunities for professional development
- Inclusive and diverse work environment
- Access to learning and training resources
- Recognition for high performance
- Supportive team culture
About the Team
- The team works globally with local impact
- Focus on data-driven decision making
- Collaborative approach to problem solving
- Emphasis on innovation and scalability
- Commitment to partner satisfaction
Available for qualified candidates
