IQVIA Digital is hiring an Account Manager, Platform Success (Remote)

To be considered for this position, candidates must be located in the job's country. IQVIA Digital creates exceptional brand experiences by delivering innovative solutions through a customer-centric, insights-driven, and integrated omnichannel approach. We offer authenticated, privacy-protected data analytics, cutting-edge healthcare technology, and expertise to enable an adaptive marketing model that enhances care quality and patient outcomes. IQVIA stands as the premier global provider of advanced analytics, technology solutions, and clinical research services for the life sciences sector. Explore more at www.iqviadigital.com At the core of IQVIA Digital is our Healthcare Marketing Platform, a trusted system utilized by major pharmaceutical brands and media agencies. We equip media planning, purchasing, and analytics teams with powerful tools to streamline workflows, integrate complex functionalities, and generate unprecedented insights - enabling healthcare marketers to reduce costs, accelerate processes, and drive measurable results without extensive communication. Platform Success comprises diverse problem solvers characterized by boundless curiosity. We cultivate trusted client partnerships through collaboration, empathy, and a willingness to challenge conventional approaches. We seek consultative, analytical, technically proficient individuals passionate about driving tangible outcomes. Our rapidly expanding team values passionate, driven professionals who can thrive in a dynamic environment. The Account Management team will focus on post-sale relationship cultivation, providing programmatic, social, and email consultation to ensure client success. Role: The Account Manager, Platform Services serves as a strategic partner to critical clients, driving success, retention, and growth across IQVIA's Media Operating System. This position combines deep platform expertise with consultative leadership, guiding clients through complex digital marketing initiatives and maximizing campaign value. As a senior team member, responsibilities include mentoring colleagues, leading strategic engagements, and representing IQVIA Digital in high-level client interactions. Key Responsibilities: - Senior Client Relationship Management & Advocacy: Manage high-value client relationships through strategic guidance, transparency, and proactive communication - Strategic Campaign Planning & Execution: Design sophisticated omnichannel campaigns leveraging platform capabilities and data-driven insights - Performance Insights & Optimization: Analyze campaign data to identify trends and deliver advanced strategic recommendations - Cross-Functional Collaboration & Leadership: Partner with internal teams to troubleshoot issues and ensure seamless campaign execution - Thought Leadership & Industry Expertise: Educate clients on emerging ad tech trends and represent IQVIA Digital in executive meetings Success Metrics: - Deepened Client Partnerships - Strategic Impact through Data-Informed Recommendations - Consistent Campaign Excellence - Operational Collaboration - Team Leadership & Development Qualifications: - Bachelor's degree preferred in business, marketing, or related field - 5+ years digital media/programmatic advertising experience - Proven track record of strategic client engagement - Expertise in omnichannel digital campaign optimization - Strong strategic communication skills - Leadership experience in programmatic strategy - Healthcare industry experience preferred - Proficiency in advertising platforms - Analytical mindset - Excellent communication abilities - Passion for healthcare technology intersection #iqviadigital IQVIA is a global leader in clinical research, commercial insights, and healthcare intelligence, creating intelligent connections to accelerate medical treatment development and improve global population health. IQVIA is an equal opportunity employer, considering all qualified applicants regardless of personal characteristics or protected status. Base pay range: $49,500.00 - $124,000.00, with potential variation based on qualifications, location, and role specifics. Additional compensation and benefits may be offered.