About the Role
The Account Manager will lead client engagements, develop strategic partnerships, and leverage audience insights to deliver value across media and commercial sectors. This position supports revenue growth through consultative selling and data solutions.
Responsibilities
- Manage key client accounts with a focus on long-term relationship development
- Identify opportunities to expand service offerings within existing accounts
- Collaborate with cross-functional teams to deliver tailored data solutions
- Present insights and analytics to clients in clear, actionable formats
- Drive renewal and upsell initiatives for commercial partnerships
- Serve as primary point of contact for client inquiries and strategic planning
- Utilize market research data to support client decision-making
- Support go-to-market strategies for new product launches
- Maintain up-to-date knowledge of industry trends and audience behavior
- Coordinate with internal stakeholders to ensure client satisfaction
- Prepare and deliver regular performance and business reviews
- Negotiate contract terms and service agreements
- Track and report on key account metrics and performance indicators
- Advocate for client needs within the organization
- Contribute to the development of client-specific strategies
- Leverage data platforms to generate audience segmentation reports
- Support media planning and buying teams with audience insights
- Ensure timely delivery of research products and services
- Monitor client usage patterns and engagement levels
- Provide feedback to product teams based on client input
- Maintain accurate account documentation and CRM records
- Participate in client onboarding and training sessions
- Respond to ad-hoc data requests from partners
- Stay aligned with compliance and data governance standards
- Support team goals through collaboration and knowledge sharing
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on business needs
Team
Part of a collaborative team focused on media and commercial insights within the research and analytics division
About the Team
This team specializes in delivering audience insights and data solutions to media and commercial clients. Members work closely with partners to enhance decision-making through research and analytics.
Why This Role Matters
The Account Manager plays a critical role in connecting client objectives with data-driven strategies, helping partners understand audience behavior and optimize media investments.
