Phiture is hiring a remote Account Manager m/f/d. You will own delivery and commercial excellence across a portfolio of client accounts, combining delivery leadership, relationship management, and commercial stewardship to drive predictable growth and retention. Senior Account Managers take on more autonomy in renewals and upsells, manage higher-value relationships, and support Tier 1 pursuits.

What You'll Do

Build a deep understanding of clients’ businesses, goals, and marketing strategies to uncover growth opportunities.
Partner with a Growth Lead and Account Director to execute account plans and deliver measurable results.
Manage day-to-day delivery: plan workflows, run stand-ups, manage timelines, QA deliverables, and maintain tight communication loops.
Act as commercial steward for accounts — maintain SOWs, track budgets, manage invoicing inputs, and ensure clean revenue hygiene.
Proactively identify, pitch, and secure incremental growth opportunities (upsells and cross-sells) within existing accounts.
Lead pitches and RFPs end-to-end, supported by an Account Director; contribute to Tier 1 pursuits when delegated.
Ensure seamless onboarding and early delivery wins post-pitch, embedding strong client routines and delivery rituals.
Prepare accurate reports, trackers, forecasts, and QBR materials with clear narratives connecting performance to strategy.
Flag risks early, propose solutions, and ensure consistent communication across client and internal teams.

What We're Looking For

4+ years of experience in client management, ideally within a marketing, growth, or digital agency environment.
Proven ability to manage multiple client relationships while balancing delivery and commercial goals.
Experience owning budgets, scopes, and financial tracking.
Strong understanding of marketing strategy, campaign performance, and account planning.
Excellent communication and presentation skills; ability to turn complex performance data into actionable insight.
A proactive, structured, and detail-oriented operator with strong stakeholder management skills.
Confidence in leading discussions with senior client stakeholders and internal delivery teams.

Team & Environment

You will be part of the Revenue team, working in a pod with a Growth Lead and an Account Director.

Work Mode

This is a remote position open to candidates based in the UK.

Phiture celebrates diversity and builds teams that represent a variety of backgrounds, perspectives, and skills. We encourage all qualified individuals to apply, regardless of their age, gender identity, ethnicity, sexual orientation, disability status, or religion. All employment decisions are based on qualifications, merit, and business needs.