The Account Manager in Lille will drive the success of a strategic portfolio of key restaurant partners in mature sectors, acting as a Food-Tech expert to ensure long-term growth and operational excellence. This is a 100% remote role focused on the Lille market, requiring high-touch partnership management and data-led decision-making at Deliveroo.
What You'll Do
- Act as the dedicated Food-Tech expert for Lille, building durable, high-value relationships with key restaurant partners.
- Use performance data to provide personalised coaching, optimising the profitability of your portfolio and ensuring long-term success.
- Regularly analyse portfolio performance to make proactive recommendations to leadership.
- Quickly deploy new tools and features in a fast-paced environment.
- Design and implement bespoke marketing campaigns and promotional strategies tailored to partners' specific needs.
- Closely monitor live operations to ensure a seamless experience for both restaurant partners and customers.
What We're Looking For
- Significant experience (typically 2–3+ years) in a similar account management or commercial role.
- Proven track record of hitting OKRs.
- Proven ability to lead complex commercial discussions, including contract negotiations and implementation of new commercial tools.
- Strong 'on-the-ground' knowledge of the local market.
- Ability to maintain a high-quality competitive watch.
- Proven ability to identify, understand, and act upon commercial and operational performance data to drive service excellence.
- Excellent ability to influence partners while upholding company values.
- Professional proficiency in English (written and spoken).
Team & Environment
Part of the Restaurant Account Management team within the broader Commercial team, which shapes how Deliveroo serves restaurants, grocers, and new verticals worldwide.
Benefits & Compensation
- Make a visible impact every day — your work directly improves experiences for customers, partners, and riders.
- Learn fast in an entrepreneurial environment — work close to the market with autonomy, pace, and real responsibility.
- Build a career, not just a role — stretch yourself, develop new skills, and grow as the business evolves.
- Deliver together in an inclusive culture — collaborative, values-driven teams that support how you work best.
Work Mode
100% remote position focused on the Lille market
Deliveroo is committed to diversity, equity, and inclusion. They welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. They provide reasonable adjustments during recruitment for candidates with disabilities or long-term health conditions.
