CHILI publish seeks an Account Manager to drive growth and deepen partnerships for our CHILI GraFx platform. In this remote role, you'll manage and grow a portfolio of enterprise clients, identify and close upsell opportunities, and guide strategic platform transitions within a fast-growing scale-up environment.
What You'll Do
- Manage and grow a portfolio of enterprise clients, working closely with senior stakeholders and executive sponsors.
- Identify and close upsell and cross-sell opportunities, helping solutions scale within global organizations.
- Guide long-standing clients through their move to CHILI GraFx, making the experience seamless and aligned with their future vision.
- Build strategic account plans and partner with leadership, product, marketing, and customer success teams to ensure client milestones drive impact.
- Occasionally travel to meet clients in person, which may add up to around 50 percent of your time.
What We're Looking For
- 7+ years managing enterprise accounts.
- Experience in SaaS or MarTech preferred.
- Experience working with complex organizations and delivering results.
- Confident upselling and cross-selling with an understanding of how to build long-term value.
- Strategic thinking with financial fluency and growth planning skills.
- Fluent in CRM tools like Salesforce, HubSpot, ZoomInfo with a habit of keeping data structured and up to date.
- Credible with executives, collaborative with cross-functional teams, and calm when stakes are high.
- Comfortable in fast-moving environments and takes full ownership of work.
- Proactive, well-connected, and comfortable building momentum across distributed teams.
Technical Stack
- Salesforce
- HubSpot
- ZoomInfo
Team & Environment
You will partner with leadership, product, marketing, and customer success teams. CHILI publish is a fast-growing scale-up where contributions are visible and your voice matters. You'll have freedom to shape your role with the support of a strong team.
Work Mode
This is a remote position. You must be based in the United States.
