Ramp is hiring an Account Manager, Growth to join our Growth Account Management team. You will deliver value to customers and drive revenue by owning expansion and retention for a scaled portfolio. You will identify growth opportunities and engage customers through scaled touch-points.
What You'll Do
- Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close.
- Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline.
- Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp.
- Leverage sales methodologies to uncover customer needs and pain points.
- Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy.
- Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers.
What We're Looking For
- Minimum 2 years of customer-facing or direct sales experience.
- Proven track record of achievement in a high velocity business environment.
- Prior CRM experience (preferably Salesforce).
- Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes.
- Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges.
- Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers.
- Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment.
- Dedication to tracking and improving performance and efficiency on a daily basis.
- Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations.
- Organizational, project management, and time management skills.
- Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within null processes.
Nice to Have
- Bachelor’s degree from an accredited university.
- Experience with financial services sales.
- Experience at a high-growth startup.
Technical Stack
- Salesforce
Team & Environment
You will be part of the Growth Account Management team.
Benefits & Compensation
- 100% medical, dental & vision insurance coverage for you.
- Partially covered for your dependents.
- One Medical annual membership.
- 401k (including employer match on contributions made while employed by Ramp).
- Flexible PTO.
- Fertility HRA (up to $5,000 per year).
- WFH stipend to support your home office needs.
- Wellness stipend.
- Parental Leave.
- Relocation support to NYC or SF.
- Pet insurance.
Work Mode
This role is based in New York City or San Francisco.
We’re rebuilding how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
