HireHawk is hiring an Account Manager

About the Role

Role details below.

Responsibilities

• Build and maintain relationships with key client accounts to drive satisfaction and retention
• Serve as the primary point of contact between clients and candidates throughout the hiring process
• Liaise between clients, candidates, and internal teams (recruitment, operations, leadership) to align on needs and expectations
• Facilitate communication and gather feedback during client interviews
• Monitor the full recruitment lifecycle for assigned accounts to ensure timely progress and quality delivery
• Partner with recruiters to match talent to client needs and ensure successful placements
• Identify account growth opportunities and collaborate with sales to expand staffing services
• Track and analyze account performance metrics and provide recommendations
• Lead contract renewals and support negotiations
• Prepare and deliver client reports, updates, and presentations
• Proactively resolve client and candidate concerns
• Manage account budgets and ensure financial targets and margins are achieved
• Conduct regular client check-ins on performance, hiring progress, and workforce strategy