About the Role
Role details below.
Responsibilities
- Analyze an assigned book of existing customers to identify expansion gaps and untapped product opportunities
- Run targeted outbound directly into existing accounts — personalized, product-led, and insight-driven
- Open and qualify expansion opportunities across the full product suite: Voice AI, WhatsApp Business, programmatic calling, international number expansion, and more
- Partner with Account Executives to co-sell and drive opportunities to close
- Work closely with Customer Success to surface signals — usage patterns, product gaps, growth triggers
- Maintain accurate pipeline and activity data in Salesforce
- Feed product and GTM teams with customer intelligence from the field
Requirements
- B2B sales experience — BDR/SDR, SMB AE, or similar — with a track record of outbound execution and pipeline creation
- A hunter mentality applied to existing accounts, not just net new
- Strong account research skills — you can dig into a customer and find the angle
- Comfort selling technical products to developers, ops leaders, and technical buyers
- Clear, concise communicator — written and verbal
- Experience with Salesforce and sales engagement tools (Salesloft, Outreach, etc.)
Nice to Have
- Experience in CPaaS, UCaaS, telecom, or developer platforms
- Familiarity with products like WhatsApp Business API, Voice AI, or SIP/calling infrastructure
- You've worked in a hybrid SDR/AE or expansion-focused role before
- MEDDPICC or similar sales methodology experience
Benefits
- Real tech — we own our network and build our stack in-house
- Profitable & independent — no runway anxiety, no layoff cycles
- Voice AI momentum — one of the fastest-growing areas in the market, and you'll be selling it
- Clear path to a full-cycle AE role for top performers
Additional Information
- This role focuses on unlocking revenue within Telnyx's existing customer base through cross-sell opportunities.
- The role sits at the intersection of SDR and AE, owning pipeline creation within existing accounts.
- Candidates must be able to sell technical products to developers, ops leaders, and technical buyers.
- The company is financially stable and profitable, allowing investment in pioneering technologies and team growth.
