Checkr is looking for an Account Manager to join its Mid-Market team. In this role, you will own a book of commercial customer accounts and be directly responsible for retaining and growing revenue through renewals and expansion. It is a high-volume, high-activity role managing a significant number of accounts simultaneously.
What You'll Do
- Own revenue retention and growth by carrying a quota tied to gross revenue retention and net expansion for your book of business, executing timely renewals and identifying and closing expansion opportunities.
- Drive a high-volume pipeline by maintaining rigorous Salesforce hygiene, accurate forecasting, and timely deal progression across dozens of active renewal and expansion opportunities.
- Partner with Customer Success Managers in a paired model to translate customer health and engagement into commercial outcomes.
- Negotiate on value, not price, by anchoring commercial conversations in the ROI and business value Checkr provides and building and presenting business cases that quantify value.
- Surface customer and market intelligence by developing a frontline understanding of competitive dynamics, product gaps, and customer needs and communicating this feedback to Product and leadership.
What We're Looking For
- 3+ years of account management, customer success with a commercial component, or B2B SaaS sales experience managing renewals and/or expansion revenue.
- Demonstrated ability to manage a high-volume book of business across many accounts simultaneously.
- Strong command of Salesforce or an equivalent CRM for pipeline management and forecasting.
- Experience negotiating commercial terms grounded in value and ROI.
- Ability to partner effectively with cross-functional teams like Customer Success, Support, and Product to drive commercial outcomes.
- Clear, concise written and verbal communication skills, including the ability to build a business case, write a deal memo, and present to a customer executive.
- An A-player mindset with a strong bias for action, including raising the bar, moving with urgency, staying resilient through ambiguity, and taking ownership.
Nice to Have
- Experience in HR technology, background screening, identity verification, or compliance-adjacent industries.
- Familiarity with consumption-based or usage-based pricing models.
- Experience using Gong or similar conversation intelligence tools to inform deal strategy.
Technical Stack
- Salesforce
- Gong
Team & Environment
You will work in a paired model with Customer Success Managers.
Benefits & Compensation
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
- Compensation: $172,000—$202,000 USD (Denver, CO)
Work Mode
This is a hybrid role. Locations include Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile.
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
