Portugal, PT Remote (Global) Full-time

Respond.io is hiring an Account Executive (EU)

Responsibilities

  • Proactively identify and pursue new business opportunities to drive revenue growth.
  • Manage the entire sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing.
  • Educate potential customers on the value of our platform.
  • Provide customized solution recommendations based on each customer's specific business needs and usage patterns.
  • Simultaneously manage multiple customer relationships, guiding them through different stages of the sales process.
  • Handle inbound customer inquiries professionally, addressing billing, legal, security, and technical concerns.
  • Act as a customer advocate by collecting feedback to drive product and service improvements.
  • Stay updated on industry trends, competitor offerings, and emerging technologies to effectively position our products.
  • Take on additional tasks as needed to support team success.
  • Collaborate cross-functionally with the Customer Success team and others to ensure smooth client handovers and alignment on feedback and product enhancements.
  • Develop strategic plans for key accounts to expand usage and identify upsell and cross-sell opportunities, ensuring long-term client satisfaction.

Requirements

  • Prior experience in B2B SaaS sales with a proven track record of success selling to mid-market accounts in the EU region.
  • Exceptional proficiency in clear and concise spoken and written English and Spanish (fluent, must-have).
  • A track record of successfully closing sales deals within a B2B SaaS company (highly preferred).
  • Passion for identifying customer needs and ensuring their satisfaction.
  • Ambitious and goal-driven mindset.
  • Ability to thrive in a flexible and dynamic environment, showing resilience in the face of challenges.

Nice to Have

  • Ability to speak French (valuable asset, not required).
  • Familiarity with solution selling or similar methodologies.

Benefits

  • Be part of an amazing culture with smart, collaborative teammates who care about each other's growth and success.
  • You will grow more here than anywhere else—guaranteed.
  • Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going.
  • Highly competitive compensation package.
  • Flexible working environment and hours that fit your lifestyle, wherever you are based.

Compensation

Highly competitive compensation package.

Work Arrangement

Remote (Worldwide) — EU

Team

You will join a collaborative team that values growth and success.

Other

  • Resume MUST be in English.
  • Location: EU.
  • Language requirements: Exceptional proficiency in clear and concise spoken and written English AND Spanish fluently is a Must; ability to speak French is a valuable asset.
Job Details
Location Portugal, PT
Work mode Remote (Global)
Employment Full-time
Department Sales
Category other
Posted 5 months ago
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About company
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Respond.io is an AI-powered customer conversation platform that helps B2C businesses scale customer chats, calls, and campaigns. It unifies WhatsApp, TikTok, Instagram, and Facebook into a single team inbox, enabling businesses to manage conversations efficiently.

With AI Agents and native lead management, Respond.io allows companies to capture, convert, and retain customers across multiple messaging channels without losing continuity, even when customers switch platforms.

The platform is trusted by over 10,000 B2C businesses globally to streamline customer communication and improve engagement through automation and centralized messaging.

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