JFrog is looking for an Account Executive, Majors to own and expand our relationships with key enterprise customers. You will be responsible for driving growth within your allocated account portfolio by identifying upsell opportunities, managing renewals, and maintaining strong customer relationships to maximize the value customers receive from JFrog products and services.
What You'll Do
- Develop customer relationships to promote retention and loyalty.
- Identify and close new upsell and expansion opportunities with existing customers.
- Be responsible for the success and renewals process for your portfolio of customers; analyze usage metrics to understand customers’ use of JFrog’s product.
- Contact customers throughout the lifecycle and prior to renewal to discuss metrics and identify obstacles to renewals.
- Partner with Finance and Legal in negotiating, structuring, and quoting renewal contracts for the highest possible renewal rates.
- Maintain long-term account health and relationships.
- Evaluate renewal probabilities and escalate at-risk customers appropriately.
- Work with customers to ensure satisfaction and support pre-sales cycles.
- Use Salesforce, JIRA, Confluence, and advanced Microsoft Excel for projects.
- Drive product adoption, share best practices, and implement growth and optimization strategies for maximum value and success within the customer base.
- Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
- Keep customers updated on best practices, product features, new releases, and upgrades.
What We're Looking For
- Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering.
- Minimum 5 years of experience, preferably in software subscription sales.
- Revenue quota-carrying experience with large enterprise customers is a must.
- Experience in managing and owning the full sales cycle from lead to deal closure.
- Experience supporting pre-sales cycles; using Salesforce and advanced Microsoft Excel.
Technical Stack
- Salesforce
- JIRA
- Confluence
- Microsoft Excel
Benefits & Compensation
- $125,000 to $150,000 base salary range + equity: Equity package of restricted stock units (RSU).
- Comprehensive benefits including medical, dental, vision, retirement, wellness and much more.
- Eligibility to participate in our Employee Stock Purchase Plan.
Work Mode
This role follows a hybrid work model.
JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.
