Acrisure is hiring an Account Associate/SHA

Acrisure is looking for an Account Associate (SHA) to learn the principles of insurance and apply them to everyday client situations. This individual contributor role, working under direct supervision, is a key step toward more autonomous account management positions. You will support coverage strategy and plans as a primary point of contact for assigned clients.

What You'll Do

• Perform daily service tasks assigned by Producers or Account Executives following agency procedures.
• Issue Proofs of Insurance (Certificate, Evidence, Auto ID).
• Respond to client inquiries, incoming mail, and company requests on a timely basis.
• Request policy changes on behalf of clients.
• Review new, renewal, and endorsement policies to ensure accuracy.
• Process audits, cancellations, and other client-related documents.
• Maintain accurate client data in the EPIC agency management system.
• Document all activities in the EPIC agency management system.
• Keep current with industry trends through seminars and classes for skill improvement and license compliance.
• Complete other assigned functions and tasks.

What We're Looking For

• Active Property & Casualty Producer License or ability to obtain one within 60 days of hire.
• Strong organizational skills with the ability to discern priority and take initiative.
• Proficiency with Microsoft Word, Outlook, and Excel.
• Excellent verbal and written communication skills as well as strong interpersonal skills.
• Mathematical skills: ability to calculate figures like discounts, interest, premiums, commissions, and percentages.
• Reasoning skills: ability to solve practical problems and interpret varied instructions furnished in written, oral, diagram, or schedule form.

Technical Stack

• Microsoft Word, Outlook, Excel
• EPIC (agency management system)

Team & Environment

This role works under direct supervision as an individual contributor, representing a step toward positions of more autonomy in account management.

Benefits & Compensation

• Compensation: $25 - $30 per hour.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.