Responsibilities
- Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues
- Address member inquiries/request received via telephonic outreach
- Schedule deliveries for patients, adhering to accreditation and board of pharmacy requirements
- Maintain up to date knowledge of inter escalation process to adequately communicate urgent patient needs
- Performs other duties as assigned
- Complies with all policies and standards
Requirements
- High school diploma or equivalent
Nice to Have
- Missouri Registered Pharmacy Technician preferred, not required
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Work Arrangement
Hybrid
Additional Information
- Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status
- Total compensation may also include additional forms of incentives
- Benefits may be subject to program eligibility
- Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
