Toronto, Canada Hybrid Full-time $50k - $65k

Masters Insurance is hiring an Account Associate, Commercial Insurance

About the Role

Support a growing commercial insurance portfolio by delivering precise, client-focused service across key industries including construction, real estate, and manufacturing. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is committed to accuracy, organization, and clear communication.

Key Responsibilities

  • Prepare and maintain insurance summaries, binders, and certificates of insurance for new and renewing policies
  • Conduct price comparisons and support renewal strategies with timely, accurate data
  • Review lease agreements and contracts to assess insurance requirements and advise on coverage
  • Manage endorsements, cancellations, and renewals, ensuring all documentation is processed efficiently
  • Follow up on outstanding items with underwriters and clients, maintaining clear abeyance tracking
  • Support specialized programs such as builder’s risk, wrap-up, and environmental liability policies
  • Assist with premium financing setups and contribute to personal lines tasks when needed
  • Collaborate with Account Executives to maintain client portfolios and meet service deadlines
  • Enhance internal risk-assessment tools to support data-driven decision-making
  • Respond to underwriter inquiries and coordinate departmental efforts during renewal cycles

Qualifications and Skills

Candidates must be able to obtain a RIBO license within six months and demonstrate proficiency in MS Office, particularly Excel and Outlook. Strong organizational abilities, attention to detail, and independent problem-solving skills are essential. Experience with commercial insurance products and construction-related coverage is highly valued.

  • RIBO license (or commitment to obtain within 6 months)
  • Working knowledge of commercial insurance, especially in construction, realty, and manufacturing
  • Effective communication and time management skills
  • Ability to work both independently and collaboratively
  • High accuracy in data entry and document preparation

Preferred Background

  • CIP or CAIB designation
  • One or more years of experience in a commercial insurance brokerage or carrier environment
  • Familiarity with The Agency Manager (TAM), Compu-quote, or Epic (Broker Management System)

Work Environment

This hybrid role offers flexibility and supports work-life balance, with office locations in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida. You’ll work in a culture rooted in integrity, care, innovation, and exceptional client service.

Compensation and Benefits

  • Competitive salary with performance-aligned rewards
  • Comprehensive health, dental, and healthcare spending account
  • Group Retirement Savings Plan with company matching
  • Reimbursement for licensing fees and professional memberships
  • Support for continuing education, mentorship, and career growth
  • Year-round employee events and community engagement opportunities
  • Access to exclusive discounts, including gym memberships and retail partners

Equal Opportunity

This organization is committed to building an inclusive and accessible workplace. Accommodations are available throughout the recruitment process in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Required Skills
Microsoft ExcelMicrosoft WordOutlookCommercial InsuranceConstruction InsuranceEpic (Broker Management System)The Agency Manager (TAM)Compu-quoteClient AdvocacyVerbal CommunicationWritten Communication Microsoft ExcelMicrosoft WordOutlookCommercial InsuranceConstruction InsuranceEpic (Broker Management System)The Agency Manager (TAM)Compu-quoteClient AdvocacyVerbal CommunicationWritten Communication
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About company
Masters Insurance
Founded in 1966, Masters Insurance has grown into one of Ontario’s largest and most trusted independent brokerages. We specialize in tailored insurance and surety solutions for the construction industry, built on a foundation of strong client advocacy and longstanding industry partnerships. Driven by our core values of integrity, care, innovation, and exceptional service, we are dedicated to safeguarding our clients' interests and ensuring their peace of mind. Our extensive services cover personal and commercial insurance, group benefits, as well as life, estate, and investment solutions. With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable claims support.
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Job Details
Category other
Posted 5 days ago