Learner Education is looking for an Academic Sales Associate (Entry Level) to connect prospective students and families with tutors. You will handle inbound inquiries, guide customers through our free-trial process, and enroll them in ongoing services, hitting weekly and monthly targets. Join our small, fast-growing startup and be part of building a world-class educational company.
What You'll Do
- Consult with prospective students and families who have requested tutoring services, typically handling 30-50 calls per day.
- Guide students through our free trial process, helping them connect with our tutors.
- Handle inbound inquiries for tutoring services quickly and effectively.
- Accurately and efficiently track customer contacts in our CRM.
- Coordinate with our Student Success Manager to ensure free trials are executed properly.
- Follow up with families who have completed free trials to enroll them in ongoing services.
- Hit weekly and monthly targets for new free trials and enrollments.
- Take on other responsibilities as required for the growth of the business.
What We're Looking For
- Energetic, motivated with a passion for education.
- Understanding of the needs of parents and students from Kindergarten through College.
- Comfortable and energized having academic-focused conversations over the phone, text, and email.
- Empathetic, with high emotional intelligence, and a passion for helping people achieve their educational goals.
- Ambitious and excited to be responsible for driving revenue within a scrappy, growing startup.
- Willing to put in the work to get things done.
- Self-starter who thrives in an ambiguous and autonomous environment.
- Natural problem-solver with the ability to flexibly address changes rapidly and effectively.
- Naturally curious, seeks out resources and asks questions.
- Coachable and open to feedback.
- Strong understanding of education in the US and methods for ensuring student success.
- Strong written and verbal communication skills.
- General computer skills (Google suite and VOIP).
- Willingness to dive in and learn.
- A home computer will be necessary.
Nice to Have
- Familiarity with CRM operations, particularly the Zendesk suite, is a plus.
- A Bachelor’s degree is a plus.
Technical Stack
- Google suite
- VOIP
Team & Environment
You will coordinate closely with our Student Success Manager. You'll join a small startup targeting triple-digit growth in an autonomous, fast-paced environment.
Benefits & Compensation
- Compensation package includes a base salary, performance-based bonus, benefits, and equity.
Work Mode
This is a fully remote position open to candidates located anywhere in the United States.
Learner Education is an equal opportunity employer.
