Responsibilities
- Provide managers and Human Resources Business Practice (HRBPs) Absence Management products related support including but not limited to Disability, FMLA, State Leaves, Personal Leaves, Long Term disability.
- Supports employees with all paid time off programs. To include PTO, Service Anniversary, Personal Holiday, and Union programs. Conducting audits and reconciling balances.
- Support the HR Business Partners and employees with State and City of Chicago Job Protected time. Conducting audits and reconciling balances.
- Will assist employees and family members related to Life Insurance products, explaining benefits and processing claims.
- May support physician’s disability, leaves and Life programs by providing communication and engagement of MD compensation for disability calculations.
- Ensures vendors are performing day-to-day operations compliant with state/federal regulations and company leave policies.
- Engage vendor(s) as appropriate to address areas of concern.
- Identify trends, root causes, or other areas of opportunity to reduce costs of continuous leaves and abuse of intermittent leaves while improving program administration.
- Review the business unit’s specific trends of disability absences continuous leaves, intermittent leaves, PTO and other absences.
- Share reports and correspondence to ensure communication between employees, managers, Human Resources Consultants or HR Business Partners, Payroll, IT, Workers’ Comp, MD Comp, and external vendors.
- Collaborate with management, human resources consultants, legal, payroll and absence management vendor on complex absence cases.
- Work with employees, managers, physicians, absence management vendor(s), and payroll and to coordinate benefit payout (timecard coding) during their absence using appropriate systems including UKG, PeopleSoft & carriers’ systems.
- Remain current on related state and federal law changes as they relate to leave management.
- Track and monitor benefits arrears and terminate benefits when appropriate for failure to pay.
- Responds to service tickets from employees and physicians.
- Assists coordination between Workers’ Comp (WC) and vendor(s) to track concurrent FML time for employees out on Workers’ Comp leaves.
- Coordinates return to work in collaboration with employees, HRBP, managers and Workers’ Comp Coordinator.
- Communicates effectively with all levels of the organization and ensure understanding of the company’s responsibilities during an employee’s leave of absence or accommodation.
- Recommends ways to improve current processes to eliminate non-value-added work.
- Conducts ongoing training sessions either in person or using Teams related to leave management for assigned business units(s).
- Supports vendor implementation, new technologies related to Absence Mgmt. programs and supports testing of new systems.
- Supports integration acquisition activities including but not limited to mass communications, training, and onboarding of new staff for the acquired population.
- Assists with timecard coding when needed.
- Performs other benefits-related duties as required and assigned.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
- Protection for unexpected life events
Work Arrangement
Hybrid
Additional Information
- Background check includes review of criminal convictions
- Conviction does not disqualify from employment; evaluated case-by-case
- Follows all state and federal guidelines regarding criminal history
- Affirmative action/equal opportunity employer
- Does not discriminate based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status
