TechBiz Global is hiring a Video Processing Manager to own our video processing workflows, external vendor relationships, and technical triage for content creation and delivery. You will ensure high-quality output and operational efficiency across our content pipeline.

What You'll Do

Manage scheduling and output of external editing teams, tracking resources to anticipate pinch-points.
Liaise with internal and external leads on upcoming work, workflow improvements, and performance standards.
Ensure editing and content creation best practices are observed by external partners and review processes regularly with the Head of Content Operations.
Triage workflow automation processes using Python and FFmpeg via Terminal/CLI to view logs.
Diagnose and resolve encode failures, distinguishing between errors needing escalation and adjusting files for automation.
Research and identify new software or workflow tweaks beneficial for content creation and delivery.
Lead editing and workflow best practices within DaVinci Resolve, advising on efficient methods.
Oversee reformatting of broadcast/long-form content for social media platforms, ensuring technical specs align with platform requirements.
Manage time of Uploader team delivering content via social CMS platforms like Facebook Business Manager and YouTube Studio.
Utilise Asana to track operational data, identifying fail rates, error trends, and operational blockers.
Perform user management of media workflow applications, including set up of roles and permissions adhering to company security policies.

What We're Looking For

Intermediate/Advanced knowledge of DaVinci Resolve and Adobe Premiere/Media Encoder.
Experience with reviewing/error reporting from Terminal/CLI logs to diagnose FFMPEG or Python automation errors.
Experience managing external vendors/freelance pools.
Strong proficiency in Asana workflows, automation and reporting.
Familiarity with Social Media CMSs (YouTube, Meta/FB Business Manager).
In-depth knowledge of best practices and industry-standard content delivery methods.
An analytical approach to problem-solving with ability to distinguish between technical infrastructure errors and asset errors.
Acts responsibly and sensitively with all client and agency data.
Collaborative and able to assist in training external partners when required.