AMSURG Corp. is seeking a Vice President of Operations to lead the strategic direction and operational performance of a significant Division. You will be responsible for building physician partnerships, setting growth strategy, and managing the clinical, financial, and operational performance of an approximately $300M portfolio. This role focuses on creating a shared vision and implementing the people and processes needed to drive results.
What You'll Do
- Foster a people-centric, success-oriented, and accountable company culture.
- Attract, recruit, retain, motivate, and lead the operations team.
- Ensure healthy board governance throughout the Division, participating in meetings and reporting on regulatory issues and partner relationships.
- Inform people development, professional growth, and management approach for the Division.
- Manage Directors of Operations and provide strategic direction to drive operational excellence.
- Work with the Senior Vice President to improve major regional partner relationships and center management.
- Coach and guide DOOs and Center leaders in building successful relationships between AMSURG and its providers.
- Articulate corporate initiatives to the Division and develop an enactment plan.
- Provide high-level oversight and continuous improvement of Quality, Operational Efficiency, Cost Management, Risk Management, Regulatory Compliance, Teammate Engagement, Provider Engagement, and Growth.
- Develop and execute Division portfolio strategy.
- Foster and maintain deep relationships with key health system joint ventures, physician partnerships, and physician practice management MSOs.
- Develop Division business planning and growth strategy in partnership with the SVP and business development leadership.
- Work with SVP in supporting and fostering best-in-class Patient-centered-Care.
- Identify new regional opportunities within communities and across payers.
- Own relationships with physicians and their growth needs.
- Provide strategic direction to maintain strong relationships with existing health system joint ventures and physician practices.
- Support organic growth and strategic initiatives, driving alignment within the Division.
- Identify and introduce appropriate new initiatives to expand and grow same store and Division volume and revenue.
- Support acquisition due diligence efforts for new center opportunities.
- Represent the organization with key stakeholders.
- Foster and maintain strong physician partnerships.
- Drive a strong clinician value proposition and Patient-Centered-Care.
- Own regional physician Division, health system partnerships, and physician practice management operations.
- Sell and influence adoption of new strategic initiatives.
- Provide AMSURG advocacy updates to provider partners.
- Serve as an active member of Partnership Board of Directors.
- Be accountable for Division portfolio financial performance.
- Manage DOOs and provide strategic direction to support optimizing financial performance of the region.
- Develop and maintain understanding of Financial Reporting and operation of assigned DOO geography, including presentations and communications for quarterly forecasting and budget models.
- Assist the SVP with Managed Care messaging throughout their Division.
- Review the entire Division's portfolio, develop the Division’s budget, and assist ops leads to develop their center-level budgets.
- Provide leadership in crisis situations to less senior operations leaders.
- Assess crisis situations and leverage appropriate AMSURG resources in resolution.
- Develop and communicate a plan of action.
- Debrief with all involved parties upon resolution to determine root cause.
- Implement plans to mitigate root causes in the future.
What We're Looking For
- Proven experience in a leadership role with a track record of driving team success and achieving organizational objectives.
- Demonstrated eagerness to identify and address opportunities or challenges without needing direct oversight.
- Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
- Strong management skills with the ability to oversee complex projects and manage multiple priorities effectively.
- Excellent verbal and written communication skills; comfortable with presentations to senior management, boards, community Divisions, and physicians.
- Proven track record of taking initiative and driving projects to completion with minimal supervision.
- Ability to manage ambiguity and a highly matrixed organization.
- Demonstrated growth mindset with a passion for continuous learning and self-improvement.
- Proven ability to embrace challenges, learn from feedback, and adapt to evolving situations.
- Willingness to travel up to 60% of the time, with an average travel commitment of 40-60%.
- Bachelor’s degree and/or master’s degree in business, healthcare administration or relevant field, and/or equivalent work.
- Minimum ten (10) years of healthcare operations management experience.
- Extensive experience leading healthcare operations in a multi-state integrated healthcare delivery system of a minimum of $100M + million revenue of Direct P&L experience.
Team & Environment
This role reports to the Senior Vice President and manages Directors of Operations (DOOs) and Center leaders.
Benefits & Compensation
- Paid Time Off (minimum of 20 days up to 25 days per calendar year)
- 9 observed holidays
- Paid family leave
- Medical, Dental, Vision insurance
- Life and Disability insurance
- Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA
- FSAs for Transportation and Parking
- HSAs
- Matching 401(K) Plan
Work Mode
This is a fully remote position.
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws.
