1000-Hoag Hospital is hiring a VDI Engineer to deliver advanced and innovative infrastructure solutions for our enterprise-wide standards. This role is central to optimizing, monitoring, and maintaining our virtual, physical, remote, cloud, and mobile environments with a focus on quality and high availability.
What You'll Do
- Provide advanced infrastructure solutions to enhance virtual, physical, remote, cloud, and mobile environment standards.
- Perform testing and planning to deliver high-quality, highly available systems while ensuring compliance with security, entitlement, and performance requirements.
- Assist with process improvement and develop accurate, updated documentation, policies, and procedures.
- Work in cross-functional teams on complex issue resolution, project planning, and implementations.
- Apply experience with virtual hypervisors, cloud environments, and Windows virtual technologies to support end-user updates.
- Support patching, antivirus, profile management, user-experience monitoring, performance improvements, software packaging, and encryption efforts.
- Provide technical expertise to evaluate, install, and maintain both hardware and software.
- Collaborate with cross-functional teams to resolve complex technical issues using VMware, UMS, Citrix XenApp, and XenDesktop virtual technologies.
- Manage and administer a virtual application delivery platform for 2,500+ user sessions.
- Define and maintain the enterprise desktop image.
- Perform troubleshooting and issue resolution.
- Partner with technology leads and Enterprise Infrastructure Engineers to monitor capacities, ensure high availability, and support capacity-planning roadmaps.
- Participate in evaluating new desktop-delivery technologies, including evaluation, design, installation, configuration, and testing.
- Participate in a 24x7 on-call rotation for escalations and work independently.
What We're Looking For
- High School diploma or GED required.
- A minimum of 3 years of experience or demonstrated equivalent skill level.
- Experience providing advanced desktop engineering support in Windows and high-level VDI Administrator support, preferably in healthcare.
- Scripting experience with Batch Files and Windows PowerShell.
- Proficient/expert with MS Suite, Outlook, automating tasks with Windows PowerShell, and SCCM.
- Experience with SCCM, AD, Packaging, Disk Encryption, Patching, Endpoint Security, Management, Cloud management services Microsoft 365, Igel UMS.
- Knowledge of Enterprise Device Management, Cloud management services, Microsoft 365, FSLogix, UMS, Citrix, Imprivata.
- Ability to automate tasks with Windows PowerShell, SCCM, and Intune.
- Associate degree in a related technical field or equivalent work experience.
- Current California driver’s license for local travel.
Nice to Have
- Ability to perform technical documentation of code and procedures.
- Experience working in an acute hospital environment.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience in a related field.
- Network+ Certification.
- A+ Certification.
- Cloud/Mobility Certifications.
Technical Stack
- Operating Systems: Windows
- Scripting & Automation: Batch Files, Windows PowerShell
- Productivity Software: MS Suite, Outlook
- Management & Infrastructure: SCCM, AD, Microsoft 365, Intune
- Virtualization & VDI: Igel UMS, FSLogix, Citrix, Citrix XenApp, XenDesktop, VMware
- Healthcare IT: Imprivata
Team & Environment
You will work in cross-functional teams on complex issue resolution, project planning, and implementations.
Work Mode
This position is onsite in Orange County, California.
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
