LawDepot is seeking a UX Writer to join our team in Edmonton, Alberta. In this full-time permanent role, you will be responsible for improving product usability by refining the structure and readability of our interactive questionnaires, creating helpful and easy-to-understand web products for over 24 million yearly visitors. You’ll work 37.5 hours per week with the option for in-office or hybrid arrangements.

What You'll Do

Develop interactive product questionnaires that customers complete to create customized legal documents.
Write and edit text to make the creation of legal documents simple and easy for users.
Collaborate with Legal, Design, Development, and QA departments to create powerful, interactive web products optimized for conversion.
Gather and analyze quantitative and qualitative data to identify problem areas and opportunities for improvement.
Implement and explore new best practices for web products.
Utilize internal tools to implement specifications to a high standard.
Conduct product research and user testing to inform questionnaire improvements.
Develop innovative strategies for increasing user engagement and retention.
Continually develop your skills by reading and researching user experience optimization and digital marketing.

What We're Looking For

Post-secondary education in Communications, Marketing, Law, Business, Library Science, or other relevant fields.
Excellent written and verbal communication skills.
Experience with conversion rate optimization and A/B testing.
Ability to communicate complicated information succinctly and understandably.
Understanding of conversion optimization, consumer psychology, and online marketing.
Ability to effectively provide and receive feedback.
Self-driven with the ability to work both independently and as part of a team.
Ability to identify opportunities and suggest new ideas.
Quality decision making and sound judgement.
Ability to learn, work with, and troubleshoot various types of technology.

Nice to Have

Technical writing experience would be an asset.
Knowledge of law and legal matters would be an asset.
Working knowledge of UX best practices would be an asset.
Software development knowledge would be an asset.
Bilingual proficiency in French, German, or Spanish would be an asset.

Team & Environment

You will collaborate closely with Legal, Design, Development, and QA departments to create powerful web products. Our culture fosters collaboration, inclusivity, and continuous learning, valuing excellence and diversity.

Benefits & Compensation

Excellent total compensation package.
Comprehensive health and dental benefits, plus an additional Health Care Spending Account.
Great work-life balance with 37.5-hour work weeks, flexible schedules, and ability to bank hours.
Three weeks paid vacation, plus bonus personal days.
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets.
Company share plan.
Free catered lunches for the entire office.
Monthly social events (axe throwing, rock climbing, board games, food trucks, trivia contests, charitable activities).
Casual work environment.
Personal offices for focused work and collaborative workspaces.
Free and easily accessible parking.
Hybrid working arrangements.