Scale Army is hiring a Travel Agent to help clients plan and book their travel. In this role, you will use our platform to arrange flights, accommodations, and activities, crafting detailed, personalized itineraries based on specific client needs.

What You'll Do

Book travel trips, accommodations, and activities for clients, utilizing the company’s booking platform.
Build detailed, tailored itineraries for clients, taking into account their specific preferences and needs.
Ensure all travel arrangements are seamless, from flights to accommodation to local experiences.
Develop and maintain positive relationships with clients by understanding their needs and offering personalized travel recommendations.
Communicate effectively with clients via WhatsApp, ensuring clear and timely responses to inquiries.
Follow up regularly with clients to ensure their satisfaction and to provide additional support as needed.
Utilize sales skills to upsell travel experiences, premium options, and exclusive deals based on the client’s preferences.
Make personalized recommendations based on your understanding of clients' desires, ensuring a memorable and high-quality travel experience.
Stay updated on the latest travel trends and destinations to provide clients with the best recommendations.

What We're Looking For

1+ years of experience in a client-facing role (customer success, sales, or travel agent).
Proficiency in using travel booking platforms and software.
Excellent communication skills, both written and verbal, with fluency in English.
Ability to understand clients' needs and make personalized travel recommendations.