Banorte is hiring a Transactional Commercial Analyst - Implementation to provide direct support to the Subdirector of SME-GEM Transactional Banking for products and services including Deposits, Acquiring, Payroll, Comprehensive Collections, Electronic Banking, ATMs, and Banorte Business Cash Management.
What You'll Do
- Manage and administer the SME-GEM Transactional Banking database to generate statistics and reports.
- Act as a liaison between SME Transactional Banking Managers/Executives and the central area to consolidate information on requested requirements.
- Administer meetings and manage results presentations for the Territory.
- Track ATM statistics to improve Territory availability.
- Monitor the profitability of transactional banking products and services.
- Organize the agenda for the SME-GEM Transactional Banking Subdirector.
- Manage the agenda for the Transactional Network Sales Managers.
- Generate a weekly meeting with SME Transactional Managers, Executives, and Analysts to verify and reinforce Information Bulletin topics.
- Track missing Banorte files within your company and Point-of-Sale Terminals for each region.
- Consolidate all follow-ups on NPS for offered products to communicate to product areas.
- Follow up on questions or clarifications regarding Hir, GENERA, and incentives for the regional Transactional Banking staff.
- Track Inactive Payrolls for each Region to encourage activation.
- Monitor BEP and BEM activation for each Region, and verify training for branches and SME Executives.
- Track alerts generated by the Fraud Prevention area for high-value transactions.
- Follow up on regulatory compliance and courses.
- Perform budgetary follow-ups, tracking managers with details of their TPV pipeline and payroll issuers.
- Track each region's progress on SME deposit account openings versus activation of BEM and BEP services.
What We're Looking For
- Bachelor's Degree (with professional license) in Administration, Finance, Communication, Accounting, Engineering, or Economics.
- Minimum 2 years of experience.
- Experience in CRM areas, information processing, or branch operations.
- Proficiency in Excel, PowerPoint, and Office tools.
Nice to Have
- English proficiency is desirable.
Technical Stack
- Excel
- PowerPoint
- Office Suite
Team & Environment
You will report directly to the Subdirector of SME-GEM Transactional Banking.
Work Mode
This is an onsite position based in Tijuana, Baja California.
En Banorte actuamos bajo un principio de igualdad de oportunidades. Por ello no discriminamos por edad, origen étnico, nacionalidad, género, orientación sexual, estado civil, condición social, estado de salud, creencias religiosas, doctrina política o discapacidad.
