Corebridge Financial is looking for a Transaction Processor to join its pensions service department within Institutional Markets. In this role, you will provide personalized and professional service to participants of over 700 pension plans. You will be responsible for responding to participant questions, updating data, and processing requested transactions, all while demonstrating good judgment and a thorough understanding of pension administration.

What You'll Do

Process participant transaction requests accurately and efficiently.
Research and respond to customer inquiries.
Provide annuity benefit quotes.
Process new retirement elections.
Research accounts of deceased participants, recoup overpayments if necessary, locate beneficiaries, help complete claim paperwork, and process death claims.
Support the customer service team by answering incoming calls during periods of high activity.
Help drive continuous improvement by recommending enhancements to existing workflows and procedures.
Perform other duties and responsibilities as assigned.

What We're Looking For

2+ years’ experience in insurance or financial customer service.
Strong customer orientation.
Excellent attention to detail and accuracy.
Proficient oral and written communication skills.
Good problem-solving and analytical skills.
Effective time management and conflict resolution skills.
Proficiency in Microsoft Office products.
Ability to multitask effectively.

Nice to Have

A college degree.
Experience with deferred and/or immediate annuity products.

Technical Stack

Microsoft Office

Team & Environment

You will be part of the pensions service department at Corebridge Financial.

Benefits & Compensation

Salary range: $49,000 - $54,000.
Range of medical, dental, and vision insurance plans.
Mental health support and wellness initiatives.
Retirement savings options.
Competitive 401(k) Plan with Company matching contribution up to 6% and Company contribution of 3%.
Employee Assistance Program with confidential counseling services.
Matching charitable donations 1:1 up to $5,000.
Volunteer Time Off up to 16 hours annually.
At least 24 Paid Time Off (PTO) days.

Work Mode

This is a fully remote position.

Corebridge Financial is committed to being an equal opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants are considered based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic.