Opus Agency is looking for a Director, Event Management Operations to be instrumental in driving team success through talent and people leadership. You will refine hiring processes, design impactful training programs, streamline operations, and serve as the heart of communication within a dynamic event management team.

What You'll Do

Lead hiring strategy and execution in collaboration with Talent Acquisition, ensuring roles align with culture and business needs.
Oversee onboarding to create a smooth, engaging experience that introduces new hires to company culture and workflows.
Design and implement training for event professionals, focusing on leadership, skills development, and compliance.
Partner with Centralized Resourcing on staffing and resource allocation to support delivery teams.
Support the Sr Director, Event Management Operations on performance, manager enablement, culture, retention, and early career programs.

What We're Looking For

7-10+ years of experience in event management.
3+ years in team or operations leadership.
A passion for building an inclusive, growth-focused team culture with accountability.
Experience refining hiring processes, coordinating interviews, and partnering with Talent Acquisition.
Skilled in developing tailored onboarding and training programs, including documentation, SOPs, and playbooks.
Proven ability to mentor and develop talent, build career paths, and foster retention and high performance.
Adept at internal communications, meeting facilitation, conflict resolution, and feedback mechanisms.
Experienced in resource planning, team coordination, budgeting, and tracking freelance and internal costs.

Nice to Have

Bachelor’s degree.

Team & Environment

This role reports to the Sr. Director, Event Management and may manage 5-10 direct reports within the Event Management team.

Benefits & Compensation

Competitive salary range: $112,000 to $125,000.
Health & Dental Insurance (choice of plans).
100% Employer-paid short-term disability and life insurance.
Opportunity to elect additional life insurance and LTD insurance.
Paid parental leave.
Flexible spending accounts (pre-tax contributions).
401(K) with employer match.
Flexibility in work schedules and generous time off.
Opportunities for growth and development.

Work Mode

This is a fully remote position.

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.