Santen is looking for an Associate Director, SAP and Data Ops based in The Netherlands. In this critical role, you will lead and optimize our SAP ERP and Data Operations services across the EMEA and North America regions. You will align IT services with business needs, ensure operational excellence, and deliver data-driven value through SAP and master data management solutions. Santen is committed to being a Social Innovator, addressing the social and economic needs of people with visual impairments.
What You'll Do
- Lead SAP ERP and Data Operations services across EMEA/NA, ensuring reliability, scalability, and business alignment.
- Oversee key SAP functional domains including Finance, Supply Chain, and Quality, in close collaboration with business stakeholders.
- Manage and coach a regional team of SAP functional experts and data operations professionals.
- Govern the application lifecycle, including system upgrades, enhancements, and roadmap execution in alignment with global IT strategy.
- Act as system owner for EMEA/NA SAP ERP and ensure compliance with governance, security, and regulatory standards.
- Align closely with the Global ERP Center of Excellence and other integrated IT teams for process harmonization and solution delivery.
- Lead strategic and operational planning for SAP/Data initiatives, managing the project portfolio and prioritizing based on business value.
- Drive improvements in master data management processes and tools, ensuring data quality and integrity across systems.
- Support business adoption of SAP and Data Ops solutions by promoting process maturity and continuous improvement.
What We're Looking For
- 10+ years of hands-on experience managing SAP ERP systems and projects.
- Deep expertise in at least one functional area (Finance or Supply Chain).
- 7+ years of leadership experience, including managing cross-functional and remote teams.
- Proven track record in Data Operations governance and Master Data Management processes.
- Strong understanding of SAP technologies (e.g., S/4HANA, BW/SAC, BTP, PIPO, SolMan).
- Ability to balance cost, value, and technical fit in solution design and decision-making.
- Excellent stakeholder management skills with the ability to translate business needs into IT solutions.
- Strategic mindset with hands-on execution capability, focused on results and continuous improvement.
- Fluent English communication skills.
- Relevant certifications (e.g., SAP, PMP, Prince2).
- A degree in IT or Business.
Nice to Have
- Experience with Semarchy.
- Additional languages (e.g., Japanese).
Technical Stack
- SAP ERP, S/4HANA, BW/SAC, BTP, PIPO, SolMan, Semarchy
Team & Environment
You will lead a regional team of SAP functional experts and data operations professionals.
The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.




