Pearson is looking for a part-time Test Center Administrator to join our team in Lake Success, NY. You will be responsible for secure exam delivery and providing superior customer service in a comfortable, friendly testing environment.
What You'll Do
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor / invigilate candidates while testing.
- Troubleshoot with internal departments to resolve technical issues.
- Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate.
- Perform other duties as assigned.
What We're Looking For
- High school diploma or equivalent.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
- Must be able to sit for long periods of time and escort candidates to and from testing room.
- Must be able to bend, stoop, and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, hear soft voices, and see details from a distance.
Nice to Have
- Minimum of 1 year customer service experience.
- Experience proctoring or invigilating exams.
Technical Stack
- Microsoft Office (Word, Excel, Outlook)
Benefits & Compensation
- Hourly compensation: $17.75 per hour
- Eligible for accrued paid sick time
Work Mode
This is an onsite position located at 1979 Marcus Ave, S205, Lake Success, NY.
Pearson is an equal opportunity employer.
