Responsibilities
- Travel to assigned store locations for scheduled maintenance and urgent repairs.
- Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance
- Perform preventive maintenance to minimize downtime and extend equipment lifespan.
- Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests.
- Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts.
- Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements.
- Submit expense reports using expense application.
- Use of excel and file organization to track and maintain completed work and outstanding issues.
- Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals
- Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team.
- Participate actively in daily and weekly team calls.
- Perform other duties as assigned.
Work Arrangement
Remote (City/Region)
Additional Information
- Travel to assigned store locations
- Temporary position