Responsibilities
- Monitor and maintain system infrastructure to ensure high availability and performance
- Respond to technical incidents with urgency and precision to minimize service disruption
- Collaborate with engineering teams to deploy and scale cloud-based services
- Implement and manage automation tools to streamline operational workflows
- Support the rollout of software updates across production environments
- Troubleshoot network, server, and application-level issues
- Maintain accurate documentation for systems and operational procedures
- Enforce security protocols and compliance standards across technical platforms
- Participate in on-call rotations to provide after-hours support
- Optimize system performance through proactive monitoring and tuning
- Assist in capacity planning and resource forecasting
- Work with third-party vendors and service providers to resolve technical issues
- Ensure backup and disaster recovery systems are functional and tested
- Contribute to post-incident reviews and implement preventive measures
- Support internal teams with technical queries and operational guidance
Nice to Have
- Experience in the energy or utility sector
- Background in incident management frameworks like ITIL
- Exposure to SaaS platforms and customer-facing services
- Familiarity with security auditing and compliance standards
- Knowledge of database administration and query optimization
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid working model with flexibility for remote and office presence
Team
Part of a dynamic, cross-functional technology operations team focused on scalability and service continuity
Why This Role Matters
This position plays a critical role in maintaining the reliability and efficiency of core technology systems that power customer services. Your work ensures uninterrupted operations and supports rapid innovation across the organization.
What We Offer
Opportunities for professional development, a collaborative team culture, access to cutting-edge technology, and the chance to contribute to sustainable energy solutions through technical excellence.
Available for qualified candidates requiring relocation support
