2N TELEKOMUNIKACE a.s. is looking for a Technical Writer Trainee. This is a part-time position, up to 20 hours per week, designed specifically for students. You will create clear and understandable user manuals and technical guides for our products, helping to bridge the gap between our technology and our customers.
What You'll Do
- Create, update, and manage integration guides for 2N and third-party partner systems within the Salesforce Knowledge Base.
- Migrate existing documentation and unify its visual style according to design guidelines using Figma.
- Work independently with our products and applications to gather materials and screenshots.
- Gather technical information from developers, testers, and product managers to translate into clear user guides.
- Coordinate documentation translations and final publication in cooperation with the Translation Manager.
What We're Looking For
- Excellent written expression and the ability to interpret technical text for customers.
- Independence and initiative to take on an agenda and see it through to completion.
- Strong communication skills and a desire to collaborate with colleagues from other departments.
- The ability to search for and work with information systematically.
- Analytical thinking, thoroughness, and a strong attention to detail.
- English language skills at least at the B2 level.
- An interest in IT, electronics, or telecommunications.
- An active, hands-on approach and a willingness to learn new things.
Nice to Have
- Experience from a similar position or practice in creating and managing technical documentation.
Technical Stack
- Salesforce Knowledge Base
- Figma
Team & Environment
You'll join a friendly team where managers are always open and available. The company culture includes team events like breakfasts, sports tournaments, and barbecues.
Benefits & Compensation
- A long-term part-time role in a prosperous and stable European company with a unique corporate culture.
- Flexibility to combine work with studies thanks to flexible working hours.
- 120 CZK meal allowance for each worked day.
- Benefit Plus: After probation, a contribution of 6,000 CZK per year for a MultiSport card, pension insurance, transport, and more.
- Education support through offered language courses.
- A great team atmosphere with company breakfasts, sports tournaments, barbecues, and other events.
- Additional perks like partner discounts and preferential prices on our products.
Work Mode
This is an onsite position.
2N TELEKOMUNIKACE a.s. is an equal opportunity employer.
