Gainwell Technologies, a leader in public health services and solutions, is hiring a Technical Writer to develop, edit, and deliver high-quality content for external and internal communications. In this role, you will write, edit, and manage multi-vendor stakeholder and provider communications on behalf of our client, Colorado Medicaid.
What You'll Do
- Write, edit, and manage the development of multi-vendor stakeholder and provider communications on behalf of the Department of Health Care Policy & Financing (Colorado Medicaid).
- Partner with internal subject matter experts to gather information, assess communication needs, and develop clear, accurate communications.
- Manage the full content development lifecycle, including drafting, internal review, client approval, publication, and tracking for content edits.
- Develop a strong working knowledge of Gainwell subsystems and understand the provider experience.
- Provide a high-touch client experience by anticipating needs, adapting to preferences, and maintaining high quality standards.
- Monitor for errors, escalate issues promptly to leadership, and recommend process improvements.
- Balance multiple priorities in an intermittently fast-paced environment.
What We're Looking For
- 5+ years of technical writing experience.
- Strong writing and editing skills with demonstrated experience managing review, approval, and stakeholder feedback processes.
- Self-motivated and adaptable, able to work independently and collaboratively within a team.
- Willingness and ability to learn complex subject matter to effectively collaborate with subject matter experts.
Nice to Have
- Experience preferably supporting healthcare, government, or regulated environments.
- Project management experience strongly preferred, with ability to manage multiple deliverables and deadlines.
Team & Environment
You will be part of a Communications team that serves the Colorado account and collaborates daily with internal and client stakeholders.
Benefits & Compensation
- Compensation range: $52,900.00 - $75,600.00 per year.
- Flexible vacation policy.
- 401(k) employer match.
- Comprehensive health benefits.
- Educational assistance.
- Leadership and technical development academies.
Work Mode
This is a remote position.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
