About the Role
Role details below.
Responsibilities
- Solve complicated technical problems and answer technical inquiries via phone, email, chat, and social media
- Act as the real-time voice of the customer to help communicate customer needs and real-world use cases back to the rest of the company
- Work directly with customers and cross-functionally to solve a variety of technical issues
- Learn the inner workings of Cloudflare's products
- Gain a deeper understanding of internet technologies
Benefits
- Named to Entrepreneur Magazine’s Top Company Cultures list
- Ranked among the World’s Most Innovative Companies by Fast Company
- Culture built on iteration and leveraging AI to ship faster
- Improvements shared across the team to lift everyone up
- Values curiosity over bureaucracy
- AI is treated as a partner in solving tough problems
Work Arrangement
Remote (City/Region)
