Red Hat is looking for a Technical Program Manager - Commercial Consulting Services to oversee complex, cross-functional programs within our expanding Services division. You will lead projects from initiation to completion, ensuring timely and budget-conscious delivery while facilitating the integration of Red Hat's offerings with top enterprise services clients and service provider alliances.
What You'll Do
- Design and lead cross-functional team meetings between support, finance, sales, resource management, and other stakeholders.
- Develop, effectively present, and communicate content.
- Coordinate and manage the delivery of consulting services for assigned projects and/or programs.
- Understand and manage customer expectations for value outcomes and success criteria.
- Coordinate with the Resource Management Office (RMO) to manage project staffing requirements.
- Support accounting activities such as project forecasting, timecard reconciliation, burn reporting, and other financial impacts to projects.
- Assist the Operations team in procuring subcontractors when needed.
- Coach and mentor junior-level project managers.
- Maintain professionalism when problem-solving and resolving issues.
- Develop a foundational knowledge of Red Hat's technologies and awareness of emerging Red Hat technologies.
- Maintain and grow your knowledge of Red Hat’s Professional Services and practices.
What We're Looking For
- Knowledge of specific industry program management, project management, and technical delivery methodologies like those based on the Project Management Institute (PMI), system and software development, product development, or Agile frameworks such as scrum.
- Proven experience working as a project and program manager, leading customer-facing IT consulting projects and change initiatives.
- Ability to affect, inspect, and adapt company culture.
- Demonstrated ability to motivate the project team and individual contributors and mediate conflicts.
- Experience using various project management and agile tools, frameworks, and methodologies.
- Excellent customer-facing and internal communication skills.
- Exceptional written and verbal communication skills.
- Solid organizational skills and attention to detail; ability to handle multiple priorities.
- Bachelor's degree in a related field or equivalent experience.
- Frequent travel will be required to work alongside customers.
Nice to Have
- Scrum master, lean, product management, and project management certifications.
- Computer Science training.
- Qualifications related to use of open practices and transformative DevOps experience.
Team & Environment
Part of Red Hat's expanding Services division.
Benefits & Compensation
- Salary range: $94,550.00 - $151,170.00
- Comprehensive medical, dental, and vision coverage.
- Flexible Spending Account - healthcare and dependent care.
- Health Savings Account - high deductible medical plan.
- Retirement 401(k) with employer match.
- Paid time off and holidays.
- Paid parental leave plans for all new parents.
- Leave benefits including disability, paid family medical leave, and paid military leave.
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more.
Work Mode
This is a remote position based in the U.S. East Region.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
