Responsibilities
- Delivers high-level engineering support for telecom equipment installation and maintenance, including hands-on field operations.
- Consults on, evaluates, designs, and implements technical solutions to integrate telecommunications with NOSC using SolarWinds and ServiceNow.
- Investigates equipment issues and collaborates with field staff, contractors, and vendors to resolve problems, including supervising union employees when necessary.
- Ensures seamless integration of new equipment by managing training, spare parts, test tools, safety protocols, and developing maintenance and operational procedures.
- Prepares and submits engineering studies and requests to address issues found in maintenance and testing reports, ensuring follow-through on corrective actions.
- Creates and updates technical documentation for preventive maintenance programs, with a focus on personnel safety and compliance with new or upgraded systems.
- Maintains accurate records of circuits and circuit layouts using Net Terrain or equivalent online systems in line with telecom documentation standards.
- Supports supervisory tasks including budgeting, meetings, reporting, as-built updates, and training; serves as instructor when qualified and substitutes for supervisor when needed.
- Offers technical engineering support for the setup, operation, and maintenance of Energy Management Systems and related electronic systems.
- Executes diagnostic tests and evaluates malfunctions in EMS components such as front-end processors, modems, RTUs, power supplies, relays, and meters.
- Proposes and carries out equipment modifications, collects performance data, and conducts failure analysis to enhance system reliability.
- Develops and reviews procedures for testing, troubleshooting, calibration, and alignment, and interprets test results.
- Designs diagnostics and implements hardware testing tools for digital printed circuit boards.
- Coordinates with internal departments, external partners, customers, and manufacturers; supports engineering teams on special initiatives.
- Stays current with emerging technologies and applies relevant advancements to existing EMS and communications infrastructure.
- Takes part in assigned emergency response efforts, including preparedness activities as directed by the company.
Work Arrangement
On-site
Team
P EO TELECOMMUNICATIONS - OPERATIONS Department of the P TELECOMMUNICATION Division
Applicant Certification
By applying, candidates authorize the company to verify all application statements, consent to sharing employment, education, and personal records with hiring departments or subsidiaries, release the company from liability related to such disclosures, permit transfer of personnel records in case of inter-company transfers, and consent to background investigations including criminal history, education, certifications, references, and work history as allowed by law.
EEO Statement
The company is an equal opportunity employer, including for individuals with disabilities and protected veterans. Compliance includes adherence to the Americans with Disabilities Act. Candidates needing reasonable accommodations during the hiring process should contact the HR Service Center at (808) 543-4848.
Affiliate Disclaimer
By applying, candidates acknowledge that if hired and later transferred to an Affiliate, the Affiliate must make a one-time payment of up to 25% of base annual salary to the company. For one year after transfer, the employee is restricted from direct negotiations or working on matters previously handled at the company. An Affiliate is defined as any entity with an 'affiliate interest' in a utility under HRS section 269-19.5. An Affiliate-Related Entity is a third party with material financial, operational, or ownership ties to an unregulated affiliate operating in the utility’s service area. A current list is available at https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions and may be updated without notice.
Other
- This position will remain open until filled; early applications are strongly encouraged.
- Number of vacancies: 1
- Role classification: Professional
- Must be available to respond to emergency calls at any time.
- Participates in company emergency response duties as assigned, including preparedness activities.
- Applicants authorize background checks, release of personnel records, and consent to investigations into criminal history, education, certifications, references, and employment history to the extent permitted by law.
- The company is an equal opportunity employer, including for individuals with disabilities and protected veterans. Requests for reasonable accommodation should be directed to the HR Service Center at (808) 543-4848.
- If hired and later transferred to an Affiliate, the Affiliate must pay up to 25% of base annual compensation to the company. For one year after transfer, the employee cannot engage in negotiations or work on the same matters previously handled at the company.
- An Affiliate is any person or entity with an 'affiliate interest' in a utility per HRS section 269-19.5. An Affiliate-Related Entity is a third party providing electricity-related services with a material financial, operational, or ownership interest in an unregulated affiliate of the utility.
