About the Role
Role details below.
Responsibilities
- Deliver technical consulting to partners and customers from various industries including financial services, manufacturing, government, utilities, and more.
- Mentoring and assisting in the development of internal and external technical resources.
- Evaluate client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs.
- Consult with clients to assess current problem states, establish desired future states, and make solution recommendations.
- Participate in the detailed solution design, implementation, and delivery of Ping Identity IAM product solutions to clients.
- Work with customers to install, deploy, and configure Ping Identity solutions to meet customer requirements.
- Develop materials for providing technical consulting (e.g., best practices, report templates, delivery guides, knowledge base articles).
- Help partners ensure they design an architecture aligned to Ping best practices for a successful customer deployment.
- Collaborate with Ping Internal teams on escalated customer issues requiring deployment expertise.
Requirements
- 5+ years of experience working in a consulting capacity
- Minimum of 2 years working directly in the Identity and Access Management space within a large organization or enterprise
- Background in a consulting capacity within the Identity and Access Management space, involving heritage self-managed ForgeRock or P1AIC (PingOne Advanced Identity Cloud)
- Practical System Integration and Implementation experience
- Comfortable with subjects such as TCP/IP networking, OAuth 2.0, SAML 2.0, OIDC, LDAP, and Data Stores
- Experience with Java/JavaScript/Groovy, HTML/CSS to support web application development
- Self-motivated, willing to take initiative, organized, able to work unaccompanied, and manage communications appropriately
- Bachelor of Science in a related field (e.g. Computer Science, Electrical Engineering, or Information Systems) or equivalent work-related level of experience
- Excellent communication, both verbal and written
Nice to Have
- Computer and Software Security certifications
- ForgeRock or Ping training badges/certifications
- Skills with DevOps best practices, including deployment automation tools, CI/CD, Docker, Terraform, and Kubernetes
Additional Information
- Availability to travel up to 20% of the time.
- Preferably reside within the East Americas region and adhere to the Eastern Timezone (EST).
