Responsibilities
- Gain and maintain expertise in advanced tax principles and regulations
- Understand and support GoSystem product functionalities and features
- Stay current with GoSystem development environments and tools
- Maintain proficiency in PC operating systems and user interface standards
- Lead the definition and execution of complex initiatives, including federal and state-level projects
- Author and update online help content for software applications
- Collaborate with cross-functional teams to align project goals
- Enforce consistency in product design and documentation standards
- Support the creation of new features and tools beyond core software offerings
- Ensure product quality by testing for technical correctness and visual presentation
- Create and manage comprehensive testing documentation
- Initiate and track software change requests, update control logs, and coordinate with engineering teams
- Review and refine project deliverables for clarity, accuracy, and conciseness
- Propose and implement improvements to enhance product functionality
- Provide clear answers to technical inquiries from internal and external stakeholders
- Address client questions and support requests promptly and effectively
- Manage escalated project issues and ensure timely resolution
- Communicate regularly with colleagues, clients, and supervisors about bugs, system issues, progress updates, and enhancements
- Inform stakeholders of potential delays or obstacles affecting project timelines
- Participate in training sessions and industry seminars to maintain technical and regulatory knowledge
Requirements
- Bachelor’s degree in Accounting, Finance, or Computer Science
- Professional experience with state and federal business or partnership income tax frameworks
- Proficiency in implementing software modifications and updates
- Proven ability to communicate clearly in writing and verbally
- In-depth understanding of tax laws, regulations, and compliance standards
- Strong command of computer operating systems and software applications
- Capacity to work autonomously and respond proactively to challenges
- Skill in estimating project costs, setting deadlines, and ensuring on-time delivery
Nice to Have
- Experience preparing 1040, 1120, or 1065 tax returns
- CPA, CPA candidate status, or Enrolled Agent (EA) credential preferred
Benefits
- Comprehensive benefits including flexible vacation, two company-wide mental health days, access to Headspace, retirement savings, tuition reimbursement, incentive programs, and wellness resources
- Market-competitive health, dental, vision, disability, and life insurance plans in the U.S.
- Generous paid time off including vacation, sick leave, holidays, parental leave, sabbatical, and mental health days meeting or exceeding local legal standards
- Optional hospital, accident, and sickness insurance fully funded by the employee
- Optional life and accidental death & dismemberment (AD&D) insurance fully funded by the employee
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Fitness expense reimbursement
- Access to Employee Assistance Program (EAP)
- Group legal and identity theft protection, fully employee-paid
- Access to 529 college savings plans
- Commuter benefits
- Adoption and surrogacy financial assistance
- Tuition reimbursement
- Employee Stock Purchase Plan (ESPP) access
Work Arrangement
Hybrid
What’s in it For You?
- Flexible hybrid work model with 2-3 days per week in-office based on role, supported by digital collaboration tools
- Work-life balance initiatives including up to 8 weeks of remote work annually and supportive policies for personal responsibilities
- Commitment to career growth through continuous learning, skills development, and leadership opportunities in an AI-driven environment
- Comprehensive benefits package focused on mental, physical, and financial wellbeing
- Inclusive culture guided by core values: customer focus, innovation, collaboration, agility, and integrity
- Opportunities for community engagement through two paid volunteer days and pro-bono projects
- Contribution to global impact by supporting justice, truth, and transparency in professional sectors
About Us
- Provider of trusted content, technology, and insights for legal, tax, accounting, compliance, government, and media professionals
- Global workforce of 26,000 across 70+ countries fostering professional growth in flexible environments
- Commitment to uphold objectivity, accuracy, fairness, and transparency in a challenging information landscape
- Invitation to join a mission-driven organization shaping industries that advance society
- Dedication to diversity, equity, and inclusion across all protected categories worldwide
- Equal Employment Opportunity employer with commitment to reasonable accommodations for disabilities and religious beliefs
- Information on accommodation requests available through official channels
- Guidance provided to identify and avoid fraudulent job postings
- Official website for more information: thomsonreuters.com
Other
- Eligibility to work remotely for up to 8 weeks per year
- Ongoing participation in training and seminars to maintain industry knowledge and certifications
- Two paid days off annually for volunteering
- Opportunities to engage in pro-bono consulting and ESG initiatives
