Responsibilities
- Help customers complete their taxes using Intuit TurboTax products.
- Provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries.
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- Use state of the art video communication software to interact with customers.
- Document interactions to maintain accurate records.
Requirements
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software.
- Active PTIN.
Nice to Have
- Intuit Academy Level 1 badge with 1+ year of recent experience filing 30 or more paid tax returns.
Benefits
- 401(k) savings plan with Intuit matching
- paid sick leave
- Intuit provided E&O insurance
- employee stock purchase plan
- employee assistance program
- product discounts
- free copy of TurboTax Live
Work Arrangement
Remote (Worldwide)
Additional Information
- Virtual, customer-facing role
- Work 100% remotely
- Interact with customers through video and audio tools
- Applicants must reside in the United States
