General Dynamics Information Technology (GDIT) is hiring a System & Desktop Engineer to join our Desktop Engineering Team supporting the Department of Education. In this role, you will provide Tier 2/3 desktop support for VIPs, ensuring the stability and functionality of government-furnished equipment and software.
What You'll Do
- Support Government-Furnished Equipment (GFE) including laptops, mobile devices, printers, webcams, speakers, and MiFi.
- Provide Tier 2/3 desktop support incidents and problem resolution for VIPs.
- Collaborate with other contractors, the GDIT team, and the OCIO on hardware and software operability.
- Drive end-point device stability by testing software and incorporating new versions into the system image.
- Utilize tools like MECM, PXE, and Microsoft Intune to manage and deploy images for 4,000 enterprise Windows 11 endpoints.
What We're Looking For
- US Citizenship is required.
- Ability to obtain a Public Trust security clearance.
- Bachelor’s Degree in a Technical Discipline or a minimum of 4 years of related IT experience in lieu of a degree.
- 2+ years of related IT experience.
- Hands-on experience with desktop computers, laptops, operating systems, peripheral devices, and troubleshooting.
Technical Stack
- MECM
- Pre-boot Execution Environment (PXE)
- Microsoft Intune
- Windows 11
Team & Environment
You will be part of the Desktop Engineering Team, collaborating closely with other technical staff to support a critical government mission.
Benefits & Compensation
- Compensation range: $69,700.00 - $94,300.00 (hourly rate estimate).
- AI-powered career tool and an internal mobility team dedicated to your professional growth.
- Comprehensive benefits and wellness packages.
- 401K with company match.
- Competitive pay and paid time off.
- Full-flex work week to manage your work and personal priorities.
- Medical plan options, some with Health Savings Accounts.
- Dental and vision plans.
- Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability, life, AD&D, and travel insurance.
Work Mode
This is a hybrid position based in Washington, DC (USA DC Washington).
GDIT is an equal opportunity employer committed to hiring individuals with disabilities and protected veterans.
