Mass General Brigham (The McLean Hospital Corporation) is hiring a System Analyst

Mass General Brigham (The McLean Hospital Corporation) is hiring a System Analyst to support the Neurological Clinical Research Institute (NCRI). You will serve as the in-house expert for its software platforms, providing support, developing specifications, and managing system releases and training to accelerate translational research in neurological disorders.

What You'll Do

• Acquire detailed knowledge of the System to serve as an in-house expert and triage issues and enhancement requests.
• Provide second-tier support to NCRI personnel.
• Develop specification requirements for new System modules.
• Support internal or sponsor-initiated audits.
• Create and implement training programs for various modules of the System.
• Install, support, troubleshoot, and maintain the System.
• Report and track issues and enhancement requests in a database.
• Release new system versions for testing, training, and deployment.
• Be responsible for System releases, installations, and upgrades.
• Serve as a liaison between the software development team and the coordination center personnel.
• Update electronic Case Report Forms (eCRFs) using the PharmaARCHITECT™ system.
• Create test scenarios and develop test scripts.
• Execute testing in an integrated environment while incorporating quality management concepts.
• Coordinate testing and validation procedures between NCRI and software developers.
• Develop user and functional specifications requirements for the System and specific clinical trials.
• Oversee system support and track user-reported issues.
• Accept responsibilities for special projects as requested.

What We're Looking For

• A BS Degree is required.
• 3 to 5 years of relevant experience is required.
• Experience with computer systems or customer support is a must.
• Familiarity with clinical trial systems is required.
• Knowledge of database programming is required.
• Fluency with computers and a working knowledge of database design and programming is a must.
• Excellent organizational skills.
• Ability to handle multiple projects.
• Ability to meticulously produce and maintain large volumes of documentation.
• Must follow a structured approach to problem solving and have a proven understanding of analytical and quantitative methods.
• Excellent verbal and written communication skills with the ability to create and deliver presentations are required.

Nice to Have

• A concentration in the degree in computer science or information technology is a plus.
• Knowledge of the PharmaENGINE™ system is a plus.
• Knowledge of SAS® is highly desirable.
• Understanding of trial design, data management, and compliance with federal regulations issues is highly desirable.
• Experience with business analyses and user training is preferred.
• Working knowledge of SQL is desirable.

Technical Stack

• PharmaARCHITECT™
• PharmaENGINE™
• SAS®
• SQL

Team & Environment

You will work under the minimal supervision of the Director, Clinical Bioinformatics of the NCRI.

Benefits & Compensation

• Compensation: $73,798.40 - $107,400.80 annually.
• High-performing teams drive groundbreaking medical discoveries.
• Recognition and reward for the unique value each team member brings.

Work Mode

This is a hybrid position based at 399 Revolution Drive.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.