Patrique Mercier Recruitment is hiring a Swedish Speaking Travel Support Specialist to provide exceptional service to clients planning their journeys. In this role, you will be the primary point of contact for Swedish-speaking travelers, assisting them from inquiry through the completion of their trips.

What You'll Do

Assist Swedish-speaking clients with travel-related inquiries and bookings through phone, email, and chat.
Help clients with modifications to travel plans, such as flight changes, hotel bookings, and itinerary adjustments.
Work closely with travel partners, including airlines and hotels, to resolve client issues and ensure satisfaction.
Provide accurate and up-to-date information on travel policies, destinations, and service offerings.
Maintain detailed and organized records of client interactions in the CRM for effective service enhancement.
Exhibit a high standard of professionalism and excellent customer care in all dealings.
Stay current with trends in the travel industry to better assist clients and provide informed advice.

What We're Looking For

Fluency in Swedish and English, both spoken and written.
Strong communication skills with a focus on customer satisfaction.
Exceptional attention to detail and organizational skills.
Ability to manage various tasks efficiently in a fast-paced setting.
A genuine enthusiasm for travel and helping clients create memorable experiences.