Patrique Mercier Recruitment is hiring a Swedish Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment FR is dedicated to linking skilled professionals with meaningful career paths. We are currently recruiting a Swedish Speaking Customer Support Representative for Social Media. This position is perfect for individuals who are enthusiastic about digital platforms and dedicated to delivering outstanding customer service to Swedish-speaking clients. Responsibilities - Deliver superior customer support to Swedish-speaking clients across multiple social media channels. - Manage customer inquiries, complaints, and feedback received through digital communication platforms. - Address customer messages efficiently and courteously, ensuring high engagement and client satisfaction. - Record customer interactions and maintain comprehensive documentation for follow-up and reporting purposes. - Collaborate closely with marketing and product departments to communicate customer insights and improve service quality. - Remain updated on the organization's social media strategy and customer engagement best practices. - Evaluate social media dynamics and customer sentiments to contribute to service improvements. Requirements - Native or near-native proficiency in Swedish and English, both in written and verbal communication. - Proven background in customer service, particularly within social media or digital communication roles. - Comprehensive understanding of diverse social media platforms and their specific customer support characteristics. - Outstanding communication and interpersonal skills with emphasis on customer relationship management. - Meticulous and highly organized professional. - Capacity to perform effectively in dynamic environments with rapidly changing priorities. - Flexibility to work variable schedules, including evening and weekend shifts as required. Benefits - Private Health Insurance - Comprehensive Training & Development Programs - Performance-Based Bonus Structure - Two Additional Annual Salaries - Fully Covered Relocation Package (including flight, transfer, and accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks